HP4000 Laptop

[ddouglass]

Bob does she have the Extended Desktop capability? Does it show 2 monitors in the settings?

If so then she probably has a cable problem or could be a resolution setting or refresh rate wrong for the TV. What does she get on the TV, black screen, picture that won't sync, etc?

[bobcox- with the Lord]

Originally Posted by ddouglass

Bob does she have the Extended Desktop capability? Does it show 2 monitors in the settings?

If so then she probably has a cable problem or could be a resolution setting or refresh rate wrong for the TV. What does she get on the TV, black screen, picture that won't sync, etc?

she gets a black screen,
she has extented desktop capabilty, and see's two monitors in settings.
she is totally lost with computers, i tried to help her on phone but no luck.
and her computer people where she bought it told her she should trade up or replace video card with a better one. (sounds fishey to me.)
i believe it should work she has s-video/tv out 7 pin.
but i dont know what video card is in it and she cant tell me.???

Thanks For Helping, shes a very nice lady and i talked her into buying hoster.
so far she loves it, just cant get video to work. Bob

[bryant]

Usually, if you right click on the desktop, then properties, settings, then advanced, that next popup on advanced will show the name of the graphics card somewhere.