problems opening up the microstudio

[MTUSUPPORT]

Robert,
I have answered your Emails and Posts every time that you have put them into our help desk. I have sent you 5 different Serial numbers. If you have not gotten these, then please get a new email to use that we can get through to you. This is obviously making you upset, but I do have proof that I have emailed you numerous times new emails and serial number over and over.

The last serial number that I had sent to you, that you had gotten I know, cause you typed it into your last post in the Help desk was for the Email address of bob@bob.com. Make sure that you type this in all lowercase as the Email when it asks for one. Then the serial number that goes with this was the number starting with: 657 and ending with 0BB. Any of the 0's in the number are the Number ZERO not the letter.