How do I get the 3.313 maintenance release??

[UPNext]

I am currently running Hoster version 3.312 and I did not receive an email regarding the upgrade to version 3.313. I went to the Support Center and entered a Ticket last Thursday but have not heard anything. I am sure that emails from MTU are not being routed to spam so I am not sure why I did not get the email. My store account still only shows the link to 3.312. Any ideas on how I can get to the latest release??

[ddouglass]

The only way is through the email link. The store accounts are no longer going to show the upgrades as before. Considering how much work those guys at MTU have been doing lately with all the upgrades, they should get to you soon. Check back at the support center to see if there is any status change added on your ticket.

[Beavis]

make sure you didnt change your email address or its not being blocked by your ISP.

[MTUSUPPORT]

This was posted to you in the Support Ticket Yesterday.

You will need to fix this so that you are able to get the emails from us, or you will miss the upgrades every time.

[Beavis]

good to here from you again MTUSUPPORT.

its been a while in this forum.

[UPNext]

I did get the upgrade through the link you provided. Thanks!

However, I have not changed my email address and there are no spam blocks keeping MTU email from reaching me. The only thing I can think of is that my ISP will not accept mail if Reverse DNS is not configured for the mail server sending email to us. Could that possibly be the case, I can't think of too many other reasons.

Could a test email link be set up for MTU customers to verify we can communicate with MTU so we can be sure to receive notices for maintenance releases?

And Thanks for all of your support, Hoster is an awesome product!

[xxyzz]

I am currently running Hoster version 3.312 and I did not receive an email regarding the upgrade to version 3.313. I went to the Support Center and entered a Ticket last wednesday no reply so gar and my expiration is coming up soon. I have added MTU to my e-mail friends list.

[schwarztot]

I have recieved the e-mail, but when i click the link, it does not work. Can someone please update my store account?

Thanks,
Travis

[ddouglass]

Originally Posted by schwarztot

I have recieved the e-mail, but when i click the link, it does not work. Can someone please update my store account?

Thanks,
Travis

What kind of message do you get when you click the link? Could be your firewall or pop-up blocker is preventing connecting.

[admin]

Originally Posted by schwarztot

I have recieved the e-mail, but when i click the link, it does not work. Can someone please update my store account?

Thanks,
Travis

Updating Store account links will not be done any more due to the extreme problems and costs associated with this. We now set the lifetime of these for new orders to 10 days and 20 downloads (to insure a download accelerator will still deliver you one copy while using 11 downloads ).

We will send out a notice whenever there is a new Hoster release. Be sure to use the emailed download link as soon as you can.

Also, be sure to make a backup CDROM copy of the downloaded file to insure you have it safe.

[schwarztot]

When I only click the link I am getting the HTTP 404 Not Found. When I try to right click and save as I am getting the message that the requested site is not available and that I cannot download.