upgrade to 3.313

[sassonsb]

Like others, I received the email from MTU let me know that since I already owned 3.303, I could download 3.313 for free. When I click on the link, I get an internet explorer error indicating that the 'page cannot be found'. In the error message there is a suggestion to open 'download.mtu.com' however when I click on this, nothing happens. If I go to the MTU home page and try to download the free upgrade it won't permit me to do it from that screen and indicates that I should look for the email.
Any suggestions?
Thanks.
Stephen

[Dean Gadberry]

Click on the down load box to save the file to your computer. Remember where it saves it or you can tell it where to save the file. ie what folder or disk or memory stick or external hard drive. After the down load is complete then find the file and then you can install the update. I hope this helps.
Dean

[sassonsb]

Dean,
Thanks for your reply. I can't find the download box. It looks like my option to update the software expired on 12/22/06. I got the email invitation to update from 3.303 to 3.313 for free in early Dec but I think all the upgrading was burdoning the system so they shut it down before I could upgrade. Now it looks like I may have lost my opportunity because of the expiration date.
Stephen

[admin]

Originally Posted by sassonsb

Dean,
Thanks for your reply. I can't find the download box. It looks like my option to update the software expired on 12/22/06. I got the email invitation to update from 3.303 to 3.313 for free in early Dec but I think all the upgrading was burdoning the system so they shut it down before I could upgrade. Now it looks like I may have lost my opportunity because of the expiration date.
Stephen

You need to submit a support ticket and request a download link.

We upgraded our download.mtu.com server to double the capacity (at double the cost to us ). I'm sure that the speeds now are back to normal.