Problems with AMD64 and RAID drives with Plextor ???

[DarkMagic]

Ddouglas... you are correct, I did miss that point entirely... thank you very much for pointing it out. I will try your suggestion immediately and report back. Thanks for your information.

now as for gdun. first off, if you don't want to help me that's your choice.

but let's get the facts straight before you haul off...

I have NOT been using this software for a "couple years"... try less than 60 days on the old computer... and waiting on this computer for about 3 weeks now.

What I think is the "right thing" is that this program should be able to work on a windows XP computer... ANY windows XP computer, so long as a compatible drive is used and the minimum specs are met ("yes" I do and "yes" I do). And please spare the sarcasm about expecting it to work on an Apple computer... sheesh!! What kind of logic is that?

We're not talking about "custom" anything. If all my other CD/DVD software works on all the computers I have (currently about 10 in my office, all custom built by me), then I expect the same from MicroStudio, nothing more, nothing less. If you are stating that an AMD FX-60 is somehow a "custom computer" then 1) You'd better get out of the way because most computers will be like the FX-60 in less time than you think, and 2) I would state in kind that I should having serious problems with about 90% of my other software as well, using your logic. Obviously this is not the case.

And finally, if all I wanted to do was get a refund, that would have been quite a simpler matter than taking all this time to try and find a solution.

Look guys, I'm not here trying to stir up trouble. I AM trying to not allow the ignoring of a simple fact, this software/hardware should work. We could have all been very happy with a "Sorry, but we're working on it currently. if you'd like to hang in there, please be patient, otherwise we'd be glad to issue a refund". Now if you've read some of the other posts, it's already been stated to be "patient" and I had intended to abide by that. But just because I'm pointing out certain given facts about this issue, should not mean that we are now in a "flame war".

I have not disrespected your information in any way gdun. And like I said, you do not have to do anything you don't want to. But forgive me if I don't wish to effuse with glowing praise when I start to get a runaround from MTU, and yes, I'm allowed to have that opinion as much as you wish to decide not to help me anymore. I deeply respect the fact that the devs have had some personal stuff and curshing deadlines to deal with. That's no reason to cut my post off at the knees with a statement that is not based in fact.

Is this some private "boys club" where only those who tiptoe around the forums and say only the nicest things about the developers get a response? That would be sad indeed.

Again, I thank ddouglas for an informative response and I will report back with the results just as soon as I test it.

Regards,
Gene