Do You Feel Fully Supported

[gduns - with the Lord]

I guess you intend to put this all over the board?????

I can't say much about your situation, because I don't know the details. But you say you have been using a $39.95 program for years, and are upset because you have installed it 3 times, and they don't personally answer you when you say jump.

I have several programs that have 1 installation, thay are better than $4000 a seat. They have a 30 day policy of free phone help. after that it is $5.00 a minute.

Heck take windows xp, just an operating system, $200.00, 1 installation, and no factory support.

They are trying to spend their resources making a better program. after helping hundreds on this board, I understand. People who don't know computers on here expect you to walk through every step of how to install, and how to make a disk, and everything just because they bought a $39.95 program. Get real.