completely unresponsive tech support- can any users help??

[vynil]

well i'll be.. and posted today, too. thanks for the heads up. it looks like that should be it. i had been checking the forums the first few weeks but didnt today. (so thats why id been trying their tech sup...) now a new question.. trying the update... i am a registered user, and log in using my info.. it is still asking me to pay full price. this one might well be user error tho...

[Beavis]

its just an error on MTU's part, they will fix it. im sure they have been working there butts of to get the latest problem fixed.

[bryant]

Beavis, I ordered 3.30 a month ago, do I need the 3.301 update or was that out then?

Bryant

[gduns - with the Lord]

Bryant,
you need to update to the latest (3.301 update ) it fixed several things you would have eventually seen.

[bryant]

Thanx, but now I am nervous because of the problems I keep reading about the update. How exactly do I get the update and attempt to install it effortlessly?

[gduns - with the Lord]

When you bought hoster you had a download site on that page. you cluck that, and it will download. I have seen no problems with 3.301, I believe you will like it.

If you dont have that, sign into your store account on the mtu sebsite. I believe it will have your information there.

[bryant]

My other question is what exactly will the3.301 update do?
Or is that too expansive of a question at this time?

[gduns - with the Lord]

read this http://mtu.com/support/hoster-versions.htm

As far as being completely unresponsive, I believe this fix speaks for itself. If they were out here reading the many emails, they would have little time to make these changes.