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Hoster Help Post Hoster questions, tips and suggestions here. |
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#1
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Serial number not match with registration number
I am glad to see Hosters 3.12 finally become available. However, I am also pissed at the fact that once 3.12 becomes available, my Hosters 3.11 stop working and showing me the serial number not match with registration number. I followed the step to remove Hosters 3.11 and get 3.12 installed fine. Then, I found out my other MTU products, namely, MicroStudio, Keyrite, Vogone and KHpro all have the same problem with serial number not match with registration number while all these programs have no update whatsoever. Now I have to remove all these programs and reinstall. I don't understand why MTU wants to make their users suffers for no obvious reason. Am I the only one encoutering this problem?
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#2
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Chatrobot,
We are not doing this on purpose. There is something going on, in your system that caused that to happen. That makes no sense, and we have had the engineers go through the Install, and there is no reason for that to happen.
__________________
Bryan, MTU |
#3
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__________________
Bryan, MTU |
#4
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I don't understand what is happening with my system. It has been two weeks since I spend $310 in Hoster and KSuite for my laptop and $138 for my desktop. I had not been able to import a single song using Hoster with my desktop with no solution. I had explained the situation a lot of times and, apparently I am the only one with this problem. Now, I get a new problem about the serial number. I have Hoster 312.0 in both my desktop and laptop. I can import with Hoster in my laptop but have a problem with the serial in KPro and Keyrite, no problem with Vogone or Microstudio. Then, I can't import with my desktop, it aborts at the very end of importing from CD and now I have the same problem about the serial. It doesn't make sense and it is kind of frustrating that you spend almost $500 and you get no support.
I need to know, as fast as MTU support team can, what is happening with my copy of the software. |
#5
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RickyRey,
You have done something to your System that has broken the Security. What you will have to do is Remove the Software, Run all of the Windows Updates from http://windowsupdate.microsoft.com and then Reinstall the Hoster software. This should then work. As to your problem with the Importing issues on your Desktop, it sounds as if this computer has some problem, larger than our software. You will need to format the system and reload Windows Most likely to fix this problem.
__________________
Bryan, MTU |
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