Help With An Error

[LauraShaw1]

Bryan,

I've attached the Dxdiag log, as well as emailed it as an attachment to mtusupport. Thanks for looking at this.

Laura

[MTUSUPPORT]

Laura,
MicroTools is unable to run under XP. It would only run with earlier versions of Microedtior under 98. This is your problem for MicroTools.

There is no Dll for the EQ, this has to be something else. There is a seperate .dll for the DirectX Plugin, this is working, because you are seeing this.

Also, when the computer first boots up and you get the New hardware wizard, you must click next all the way through this, there is no driver, until you click Finish or it will never work correctly. So if you are still getting the Add New Hardware wizard, then click all the way through it so that Windows can allow Microeditor to use the board.

About testing the board, it is possible if you would like. There will be some type of charge for us to test it for you.

If you are still having problems, you may want to Uninstall Microeditor. Go to your C:\Medit folder, delete the files out fo this folder. Then reboot the computer. Then reinstall Microeditor again to make sure that you have all the correct files installed for Microeditor 5.5.

[LauraShaw1]

Hi Bryan,

I'll be in contact with you about testing the board. I don't want to pitch it until I know for certain it's shot.

Does MTU have a newer version of MicroTools that works with 5.5?

Haven't yet tried to reinstall to get the EQ to work, but will do that soon.

-Laura

[MTUSUPPORT]

Laura,
There is no way to make MicroTools work with Windows Xp or 2000 or Microeditor 5.5.

It would only run with older versions of Microeditor and Windows 98SE.