Unable to Read

[mlepine]

Elaine,

Here's what I would do if I were you:

First, you did purchased the best software for PC, CDG Karaoke with Microstudio. Now you will need the best cdg compatible drive to get excellent results.

Your HP might be able to work with cdg using a different method than what MTU uses but to be honnest, you will probably get some broken letters with this drive. MTU will be working on a different interface to hopefully be able to detect more drives & maybe yours will be officially detected and will work but??? Not certain yet!

I noticed that you're from Toronto and for you to buy from MTU you'll have the US exchange, custom & shipping problems. How about going to Costco & get a good Plextor DRD-RW which I believe are on special right now? Best Buy on Queensway also has the Plextor brand?

It should cost you about $200.00 +Tax for the best drive on the market and if in the future Microstudio detects your HP well than you'll have a spare drive or just sell it to a friend and suggest to him/her to buy Microstudio!!

Have Fun!
Mike

[admin]

We understand your problem. This is the ONLY reason we sell CDG Certified drives. We don't make enough money to outway the problems we have testing, ordering, returning bad drives, etc. However, we have some clients who had purchased as many as 6 (SIX!!!) CDR drives over a number of months that claimed to do CDG, but didn't. When they bought our drive they suceeded from then on with duplicating, making custom discs, playing, and writing the CDG songs they created with KHPro... etc.

Our Internal mount IDE 52x CDG certified drive is $109 US$. We do ship to Canada if you can't find one up there.

NOTE: I warn folks that if you buy a drive that has not been certified, ALWAYS put in writing (type it up before you go shopping and have them sign it) that you have the right to return the drive within x days (2-5 is reasonable) for a full refund if it will not work for CD+Graphics Karaoke disc duplication and custom writing. HAVE THE VENDOR SIGN AND DATE THEIR SIGNATURE!!! Then, you are covered if the drive you buy will not work.

[mlepine]

I fully agree with you Admin.

In fact, the reason I suggested Costco is that the return policy for returns & exchange is 30 days with out any questions ask! I've experience it in the past when buying a TDK CDR-RW thinking it would read cdg's but it didn't!!

Buying a Plextor from MTU is by far the best option for US customers but it turns out to be quite expensive for Canadians due to exchange, shipping & custom clearance, expect to pay at least $200.00 CDN. At that price you get the Plextor DVD-RW

Regards