Re-installing on second computer after formatting

[gduns - with the Lord]

Once you get it running, you might think about doing a backup image of the harddrive with norton Ghost 2003. it will save you all these headaches, and the reformatting formats when you either get a virus, or crash. only takes about 15 mins to me back up and running.

I'm sure MTU will get back with you when the get in the office.

[NATHAN]

Yes thanks for that ,funny enough a friend of mine mentioned the same thing to me last night. I will do that thanks for the advice.

thanks nath.

[MTUSUPPORT]

Nathan,
Did you run all of the Windows Updates also? It looks as if you don't have Service Pack 1 installed for XP on your laptop, this is needed for the software to work correctly.

I would make sure that you run all of the Windows Updates, to see if that will help.

I am not sure what is causing your code to tell you that it is already Registered on 2 computers. Once you have done this, reinstall the software again and see if it works.

[admin]

Thanks for the Laptop... now do the Desktop.

Run dxdiag on your Desktop and save the results under the title NathanDesktop.log file (see the link for instructions).

Make a post under this thread identifying the computer as your Desktop. At the bottom of your post, click the Manage Attachments button, click the Browse button by the first field and locate your NathanDesktop.log file to attach it to your post.

We need both your systems dxdiag to see what is happening. If it is a bug, we can't diagnose this without the dxdiags on your two computers.

[NATHAN]

Hi ,here is the desktop.log . But just to let you know ,i have just managed to install on my laptop now ,but have another problem with it. When i search for a song then choose the track and add singers name i press add and the program crashes out. I have tried several times and tried rebooting the laptop but the same thing happens every time.

thanks nath.