Transfer Hoster from one laptop to another

[bigjimwhite]

Thanks Roy. I\'ve been a Hoster user since 2004 with 6 different copies that I paid for and I have gotten more than 15 others to purchase copies. I\'ve been trying for over a week to contact someone from mtu. No retuned phone calls, tests messages, emails, and I\'ve opened a fix 5 days ago...no nothing. I\'ve seen on the internet and Facebook others having the same problem. I had to cancel 2 shows this last week because of it. The help mow on the website is not an option...nothing. what is going on. Om gonna have to go to another software if I cant get up and running next week. O do t umderstand... Brian was always great about getting in touch in a timely manner. Is he still with mtu?

[Roy Dennis]

Sorry to hear of your troubles. I have not had reason to contact support myself since the lockdown so no idea what\'s going on.

[kod]

Originally Posted by bigjimwhite

Thanks Roy. I\\\\\\\\\\\\\\\'ve been a Hoster user since 2004 with 6 different copies that I paid for and I have gotten more than 15 others to purchase copies. I\\\\\\\\\\\\\\\'ve been trying for over a week to contact someone from mtu. No retuned phone calls, texts messages, emails, and I\\\\\\\\\\\\\\\'ve opened a ticket 5 days ago...no nothing. I\\\\\\\\\\\\\\\'ve seen on the internet and Facebook others having the same problem. I had to cancel 2 shows this last week because of it. The help now on the website is not an option...nothing. what is going on. Im gonna have to go to another software if I cant get up and running next week. I dont understand... Brian was always great about getting in touch in a timely manner. Is he still with mtu? Sorry for all the typos in the previous message

I will try to contact MTU for you...

[bigjimwhite]

thx Kod...I appreciate it. I have no clue whats going on

[bigjimwhite]

I even offered to pay for upgrades and an hour of \"professional help\" for $75. Got nothing...crickets. I always have gotten great assistance before...I also noticed the help now on the actual site hasn\'t been available for a week at least. I really don\'t get it. I had to cancel 2 shows last week and took a day off of work hoping I could get some assistance and get up and running but I couldn\'t get a response. I love the software which is clear beings ive been using it for over 15 years lol. another problem I have is since I ripped all my cdg\'s in with hoster making them kma files I haven\'t found other software that read kma. thank god I have a bunch of my music saved as mp3\'s. im really hoping to keep Hoster cause I know the program and am comfortable with it but what do I do if I cant get help. Ive already lost over $500 in cancelled shows etc. Give me some words of encouragement lol

[bigjimwhite]

Any luck Kod? I\'ve still been trying . Nothing

[bigjimwhite]

Any advice Roy? I\\\'m getting desperate. I need help. Thanks both of you for trying.

[bigjimwhite]

UPDATE:

Got ahold of Brian. I think I\'m set up to do the backup/restore. My only question as of now is do I do the backup and then the restore on the new computer before or after I do the upgrade?