Performance Issues

[kjunkies]

Thanks Walt

You were right - my graphics driver did need updating - Lenovo site wasn\'t very helpful but I right-clicked on the driver and asked it to update which it did by the looks of it.

Only issue is... still not working.

I just quickly tested it to see where it is failing. When I play Hoster it seems ok but I clicked on the internet and did a google search at the same time and it stuttered and jumped... this is the problem when it is live. Potentially I need to invest in a new Graphic Driver? or maybe I have to change settings in the one I have ... not sure ... not sure if it will help but I have gone into the Graphic Driver details and copied them below.

OVERVIEW:
Radeon Software Version - 16.6
Radeon Software Edition - Crimson
Graphics Chipset - AMD Radeon(TM) R7 Graphics
Memory Size - 1024 MB
Memory Type - DDR3
Core Clock - 554 MHz
Windows Version - Windows 10 (64 bit)
System Memory - 8 GB
CPU Type - AMD FX-7500 Radeon R7, 10 Compute Cores 4C+6G

SOFTWARE:
Radeon Settings Version - 2016.0707.1524.25901
Driver Packaging Version - 16.30.2201-160707a-304882C-Lenovo
Provider - Advanced Micro Devices, Inc.
2D Driver Version - 8.1.1.1564
Direct3D® Version - 9.14.10.1209
OpenGL® Version - 6.14.10.13447
OpenCL™ Version - 2.0.6.0
AMD Mantle Version - 9.1.10.136
AMD Mantle API Version - 98309
AMD Audio Driver Version - 10.0.0.1
Vulkan Driver Version - 9.1.0.10.17.0

HARDWARE:
Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - AMD Radeon(TM) R7 Graphics
Device ID - 1309
Vendor ID - 1002
SubSystem ID - 3988
SubSystem Vendor ID - 17AA
Revision ID - 00
Bus Type - PCI
Current Bus Settings - PCI
BIOS Version - 015.040.000.001
BIOS Part Number - 113-SPEC-X24
BIOS Date - 2013/12/17 04:52
Memory Size - 1024 MB
Memory Type - DDR3
Memory Clock - 800 MHz
Core Clock - 554 MHz
Total Memory Bandwidth - 25 GByte/s
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

Let me know if I need to send anyother informatijon that will help

Thanks in advance

[WaltR]

Am I understanding you correctly when you say Hoster is working fine but it is when you open the internet connection is when you have problems with Hoster? If you turn off your wifi and use Hoster, does the problem still happen? If there is no problem when you turn off your Wifi connection, why not do that before you start a show? I am confused by your last post. I often shut my wifi down before running a show just to make sure there is no outside interference with Hoster. I don\'t go online to get songs requested that I don\'t have. Of course if I am using SongbookDb I can\'t shut down my wifi but the crowd I play for very rarely will use SongbookDB to make requests.

[kjunkies]

Thanks Walt

I do use SongbookDb most nights at my shows which does require WIFI.

However... using the internet while playing hoster at home was just an example of what happens normally at a show.

My wifi does stay on but I don\'t use the Internet. The jumping and skipping happens sporadically throughout the show but it is worse when I am adding songs while somebody is performing. If I add a song to the playlist while somebody is singing it is jumping. Not all the time but probably 1 out of 3 times. It is almost like something is happening in the background which is overloading it like a RAM issue however I have no idea how to check that. And it does have 8gb RAM which should be enough I would expect to run a number of things at once in the background.

I guess I am looking for a way to find out how to check what is happening. As I say this laptop wasn\'t brand new but it is clean and about 5 years newer than my backup laptop I am currently using which has no issues ... however I am running an older version of Hoster on that

[WaltR]

It may be a problem with the ram memory. I assume you have windows 10. If so, go to the start menu, lower left corner of the main screen. Type in, Control Panel. It should show up after you do that. Click on control panel to open. When it opens, go to the upper right corner of the screen and there should be an area to search. Type in memory, and you should get a pop of screen with a couple of choices. Click on Memory Diagnostics and follow the prompt. This will run a check on your ram memory and tell you if there are any problems. Hope this helps.

[Roy Dennis]

Opening Edge or internet Explorer while Hoster is playing generally does cause a stutter. Best practice is to start edge and leave minimised on taskbar till needed. Also if you have edge set to open on microsoft default home page it loads lots of news flashes etc.
best to set it to open on a specific page without a lot of clutter like https://www.google.co.uk/
You can do that various ways. Example on edge click the 3 dots top right of browser and select settings from list. Then choose (on start up) Then (choose Specific Page) then where it shows the existing home page select the dots again at the right and choose edit then type or paste the above google address or an address of your choosing.

Settings in Hoster that can help:
Tools settings general tab make sure the box is ticked for (use MTU Hoster power scheme)

Also in the Hoster audio settings play around with the two bottom boxes settings.

Graphics card settings experiment with these, Hard to point you in the right direction here but when you right click on your desktop does it show switchable graphics option ?
If so play around with those settings see if you get any improvement.

[kjunkies]

Thanks Roy & Walt

I have being playing around with it for the last hour or so Adding and deleting songs quickly. Lots of jumping and stuttering... internet on / off - Edge on / off etc...

I then saw Roy\'s post and made those adjustments on Edge .... you are right - Edge shoots straight to 100% CPU. I made that adjustments as recommended and it seems to have helped quite a bit.

I also turned off my Virus Software which has helped as well i think.

I did have \'Graphics\' as \'above normal\' but I put that back to \'normal\' and changed \'Audio\' to \'above normal\' to see what that does

Played with it since and it seems a lot better... I am adding and deleting songs aggressively to test it and there is the odd stutter but clearly I wouldn\'t be that aggressive live.

I quickly checked the graphics card setting and confusing so I will leave that for now and worry about it if still not 100% after next GIG

Would Windows Defender be enough do you think? or would you recommend keeping the anti-virus software going - I do try to tap into the WIFI at each venue or I Hotspot my phone for SongbookDB so I do have some vulnerability

I will report back in about 5days once I test it live again

Thanks for all of the ideas guys

[WaltR]

I use windows defender and have not had any problems. I used to have Norton but dropped it a few years ago.

I would do that memory check on your ram when you get a chance.