Search Online Database not working

[smoky]

Roy:

I filed a trouble ticket and the only suggestion they had was to rename the holster.exe file as holster534.exe and run it by double clicking it. No luck, still cannot access the online database.

Basically MTU is telling me my firewall is blocking holster.exe.

But I feel certain that is not the case. I have turned the firewall completely off, insuring all ports are open, all programs are unsecured, and a vast array of other risks.

It keeps telling me "The Online Database Lookup did not return any information for this disc."

If that is true, then it must be reaching the online database. So far I have not been able to get ANY info from MTU regarding what database they are using (it used to be freedb) and exactly how they access that database. I am really flying blind here.

If I believe that message it means that the server (whoever it is) really doesn't have any karaoke music at all. Would you try a disc we both own in common? I have many Chartbuster, Sound Choice, and Pocket Song Discs. I especially have a great many Pocket Song Broadway discs.

If you access data for a disc and I cannot access data for the same discs, that would at least eliminate a chunk of wrong avenues for troubleshooting.

Smoky

[Lonman]

Which discs out of curiosity? Maybe some of us have the same discs we can test on our end as well. I have quite a lot of the Sound Choice Spotlights, not as many Chartbuster but the last 5 years they were opened I subscribed to their new releases.

[smoky]

Lonman,

How about trying Sound Choice Spotlight Series disk # 8493, which is a George Strait album?

Thanks

Smoky

[kod]

I didn't find it in the Online Database, but I found it in the Local Database...

See the attached...

[smoky]

I am getting lots of hits in the local database. My problem is with the onlinbe database. How about Chartbuster CDG2180? this is Volume 3 of Wedding Music.

I am trying all this with ONLY original manufacturer discs.

[WaltR]

Smokey,
I know you said that you turned your Norton firewall off. I wonder when you do this if Windows firewall is kicking in. Maybe you can check that.

[kod]

Originally Posted by smoky

I am getting lots of hits in the local database. My problem is with the onlinbe database. How about Chartbuster CDG2180? this is Volume 3 of Wedding Music.

I am trying all this with ONLY original manufacturer discs.

I didn't get a hit anywhere with CB2180...

[kod]

Originally Posted by smoky

Roy:

I filed a trouble ticket and the only suggestion they had was to rename the holster.exe file as holster534.exe and run it by double clicking it. No luck, still cannot access the online database.

Basically MTU is telling me my firewall is blocking holster.exe.

But I feel certain that is not the case. I have turned the firewall completely off, insuring all ports are open, all programs are unsecured, and a vast array of other risks.

It keeps telling me "The Online Database Lookup did not return any information for this disc."

If that is true, then it must be reaching the online database. So far I have not been able to get ANY info from MTU regarding what database they are using (it used to be freedb) and exactly how they access that database. I am really flying blind here.

If I believe that message it means that the server (whoever it is) really doesn't have any karaoke music at all. Would you try a disc we both own in common? I have many Chartbuster, Sound Choice, and Pocket Song Discs. I especially have a great many Pocket Song Broadway discs.

If you access data for a disc and I cannot access data for the same discs, that would at least eliminate a chunk of wrong avenues for troubleshooting.

Smoky

I just tried Chartbuster 90133 (CB90133) and found it in the online database and it brought in all songs and artist names perfectly...

[smoky]

How about CB90258? That is a Chartbuster of George Strait and I am not getting anything found.

Smoky

[Lonman]

Originally Posted by smoky

How about CB90258? That is a Chartbuster of George Strait and I am not getting anything found.

Smoky

Don't have that one. Any others?

[Roy Dennis]

The only chartbuster I Have are ripped from SCDG so cant help with them. The only Pop hits monthly I have returned results but they were completely wrong.
What I have found is if the disc is not an original, ie a copy it will return a no result screen immediately. Although duplicated copies created in Microstudio seem to work OK with the Sunfly ones that I use.

I just tried it with a few random ordinary CDs (not CD+G) and it worked perfect with those as well so if you have some ordinary audio only cd's see if you still get nothing found result.

Check your private messages, I sent you a message there.

[kod]

Originally Posted by smoky

How about CB90258? That is a Chartbuster of George Strait and I am not getting anything found.

Smoky

Don't have this one either, but found it in the Local Database (See attached).

Is that the correct listing"