losing money

[a2kmike]

yes ticket# was received

Product: HOSTERL
Version: 5.05
Windows: 7HOME

Question:
I just upgraded to Hoster Lite Duo v5.05 on 2/19/2012 on reg code ***************** that was installed on a Dell E1705 laptop. The Dell video card went out on 2/25/2012. I had a difficult time getting a readable screen on the Dell even in safe mode but I was able to uninstall Hoster. On 02/28/2012 I tried to install Hoster Lite 5.05 on a new HP laptop I just purchased today. The install program stops and says that my email is incorrect....but when I check the info on my account page it is correct (I even copied and pasted the email and reg code to the install entries and it still will not install. I believe I only have this code installed on one computer and it is a Hoster duo upgrade. Could you please assist as I have a job to do with this computer on Friday and Saturday...thanks