Report Hoster 5.02 Problems - CLOSED - See 5.03

[Telecaster]

Originally Posted by Roy Dennis

It's working OK on both my XP & Windows 7 computers.

From which version did you upgrade from when you installed the 5.02.8 and was it working OK on the prior version ?

One thing might be worth a try, install again ticking the box in one of the install screens to not keep all your settings, can't remember the exact wording, but you would have to check all your settings again after using this though it won't loose any data.

Yes but will it erase my singers and keychanges...this is what im worried about.....and yes it was working fine on the prior version which I tried to re- install but it did the same thing.I did not clear thesettings because I dont want to loose my singers and keychanges if I dont have to.
Thanks

[admin]

Originally Posted by Telecaster

Yes but will it erase my singers and keychanges...this is what im worried about.....and yes it was working fine on the prior version which I tried to re- install but it did the same thing.I did not clear thesettings because I dont want to loose my singers and keychanges if I dont have to.
Thanks

What Roy is suggesting will not change your Songs or Singers Databases at all. It only resets Windows Registry Keys to our factory "as shipped" defaults. Sometimes this can clear unexplainable Hoster operational problems.

All Singers and Key changes on their songs are stored in the Singers DB.

We have not heard of Key change not working like this before, so we're all in "uncharted waters" and not sure yet what to recommend. Since others are running fine, it does indicate something "maybe" has changed on your computer. Keep a running dialog on this in this Thread.

[Roy Dennis]

Originally Posted by Telecaster

Yes but will it erase my singers and keychanges...this is what I'm worried about.....and yes it was working fine on the prior version which I tried to re- install but it did the same thing.I did not clear the settings because I don't want to loose my singers and keychanges if I dont have to.
Thanks

What can be a safeguard, even if you uninstal is to save a back up of your C/MTU/Hoster folder as this has all your Playlists, Songs.mbd, singers.mbd & Hoster.ini files in it so most things can be recovered from this folder although I don't know where Hoster saves your Instabutton info.

[Telecaster]

Ok I will try what you suggest....as of right now I loaded the latest download 5.02.8 and it will not let me access the keychange in the dashboard.,I tried on 2 or 3 more ocasions after that and still could not access the keychange.So my next step will to download an earlier version and clear the settings.If that doesnt work I will have to delete it right off my computer and start from scratch.
Thanks for the input people....

[admin]

Originally Posted by Telecaster

Ok I will try what you suggest....as of right now I loaded the latest download 5.02.8 and it will not let me access the keychange in the dashboard.,I tried on 2 or 3 more ocasions after that and still could not access the keychange.So my next step will to download an earlier version and clear the settings.If that doesnt work I will have to delete it right off my computer and start from scratch.
Thanks for the input people....

Your thoughts on what to do next are a good start.

Please post back here what your results were.

At MTU we could not duplicate this "keychange" not working.

[jcsings]

I know you are trying to get this fixed but I'm so tired of this program crashing.... It works good for a little bit then it freezes, or it crashes when opening singers window, or it skips. I'm frustrated and in a bit of a panic! I run 5 shows a week and up until this last couple updates, it ran flawlessly! PLEASE tell me you have a fix for this!

[admin]

Originally Posted by jcsings

I know you are trying to get this fixed but I'm so tired of this program crashing.... It works good for a little bit then it freezes, or it crashes when opening singers window, or it skips. I'm frustrated and in a bit of a panic! I run 5 shows a week and up until this last couple updates, it ran flawlessly! PLEASE tell me you have a fix for this!

Some of what you posted here is not Hoster's fault. If Hoster has been working and then it's not working the same, this is DEFINITELY NOT a Hoster code problem. Your computer/Windows environment has changed and needs to be diagnosed.

Please post the following here for all of us to help you:

1: CPU type (Pentium 4, Core2Duo, AMD Athelon, etc.):
2. System RAM (1GB, 2GB, 4GB, ?):
3. Video card (Ati model xxx, NVidia model yyy, etc.):
4. Hard drive SPEED of rotation (5,400rpm, 7,200rpm):
5. Windows type (XP, Vista, Win7, and whether it is 32-bit or 64-bit):

I suggest you submit a Help Ticket http://www.mtu.com/support/customer-...htm#HelpTicket and give Bryan the following facts. Please leave the emotions out as they won't help us fix your system.

1. ALL the problems you are having and steps you can do to re-create them,

2. Whether Hoster was running fine or not, and how long ago did things change,

3. Also include the same computer facts I have asked for above so he knows what you are using.

Bryan is very good at diagnosing and with your Help Ticket facts, he can begin to help.

There are some major changes we have made in our Databases and how the Search dialog and Singers dialog access these DBs. We are trying to get 5.03 released. However, until the Beta testers no longer report "killer" problems we can't release.

[Telecaster]

Originally Posted by admin

Your thoughts on what to do next are a good start.

Please post back here what your results were.

At MTU we could not duplicate this "keychange" not working.

Ok
After much shigrin I have come to the conclusion that my not being able to open the keychange feature in the dashboard was most likely "OPERATOR ERROR"........DUH.....Im so sorry if I caused anyoneany time on this .....and my apoligies to ADMIN...........I have since upgraded to Hoster Full ......why you might ask?
Because the Hoster Product is the best ive seen and ive seen most......and although response times are a little slow for support I understand it and can live with it........I say keep up the good work ADMIN and bless the helpers in the community...........