Report Hoster 5.01 Problems - Upgrade to 5.02

[kod]

I did a show last night (Saturday) and used Background Audio for the first time since upgrading to Hoster 5.x and Hoster crashed in the first 30 minutes.

I did not turn it back on and Hoster did not crash again.

This was my 3rd show on Hoster 5.x and I've had only one other problem. On the first night using the upgrade, I put on some dance music while I packed up for the night and set Hoster to "auto" and it crashed after the second song.

I can't really say it was a BA problem last night, but since I had crashing problems using BA in the past and they seemed to go away when I stopped using it, I guess I'll mark it off my list again!

[ddouglass]

Originally Posted by kod

I did a show last night (Saturday) and used Background Audio for the first time since upgrading to Hoster 5.x and Hoster crashed in the first 30 minutes.

I did not turn it back on and Hoster did not crash again.

This was my 3rd show on Hoster 5.x and I've had only one other problem. On the first night using the upgrade, I put on some dance music while I packed up for the night and set Hoster to "auto" and it crashed after the second song.

I can't really say it was a BA problem last night, but since I had crashing problems using BA in the past and they seemed to go away when I stopped using it, I guess I'll mark it off my list again!

Some computers in particular laptops just can't handle the additional load caused by the BA unfortunately.

[Roy Dennis]

Originally Posted by kod

I did a show last night (Saturday) and used Background Audio for the first time since upgrading to Hoster 5.x and Hoster crashed in the first 30 minutes.

I did not turn it back on and Hoster did not crash again.

This was my 3rd show on Hoster 5.x and I've had only one other problem. On the first night using the upgrade, I put on some dance music while I packed up for the night and set Hoster to "auto" and it crashed after the second song.

I can't really say it was a BA problem last night, but since I had crashing problems using BA in the past and they seemed to go away when I stopped using it, I guess I'll mark it off my list again!

I notice that your crashing seems to be related to music only, If I understand you correctly the first night you were just playing dance tracks, were these standard mp3 or wma files ?
As your crashing seems to be related to music only tracks I am wondering if there could be something to do with the way they are compressed, or do they contain media rights ?
Seems to be related in some way to your audio files.

[Dufgolfer]

I am using 5.01 and loving most of it but when I try to import a song from a singers disc the program freezes (video and audio) until the song import and writing kma are complete. I am using a ruggedized Twinhead N15RB with a pentium 1.8g processor, 1g ram and XP. I haven't found any threads addressing this problem. I have been using this computer with hoster for several years.

[RIKKI TIKKI]

Originally Posted by Dufgolfer

I am using 5.01 and loving most of it but when I try to import a song from a singers disc the program freezes (video and audio) until the song import and writing kma are complete. I am using a ruggedized Twinhead N15RB with a pentium 1.8g processor, 1g ram and XP. I haven't found any threads addressing this problem. I have been using this computer with hoster for several years.

Dedicated video memory is the first place that I would upgrade... Last year I upgraded my Laptop to what you see in my signature as a test computer ( I'm a Beta Tester ), and have been able to add singers disk selections on the fly during a show, without a glitch, sync problem, or crash... my old laptop (now my show backup!) had similar specs to what you are using, and had glitches, and sync problems when trying to add singer disc songs on the fly, since about Hoster 4.06... before, when using my old reliabe MTU built computer, I had to tell everybody coming to my shows with their own discs to let me add their selections prior to the start of the show! Not too cool... Now I have peace of mind knowing I can add singer disk selections, and singer flash drive selections, without the problems that you are incurring! Hope this helps you!

[kod]

Roy,

These songs are normal purchased mp3 songs and prior to Hoster 5.x (4.32), I could play dance songs in "auto" without a hitch and have been doing so for several months! This was the first crash I've had while using "Auto."

The reason I posted it is I remember someone else posting the same type of problem using "Auto."

As for BA, as I said in my post, I had stopped using it a while back because of "crashes!" It's frustrating not to be able to use it, but I can live without it!

[Lonman]

Originally Posted by Dufgolfer

I am using 5.01 and loving most of it but when I try to import a song from a singers disc the program freezes (video and audio) until the song import and writing kma are complete. I am using a ruggedized Twinhead N15RB with a pentium 1.8g processor, 1g ram and XP. I haven't found any threads addressing this problem. I have been using this computer with hoster for several years.

Bumping to 2gb ram wouldn't hurt either.

[WaltR]

Last night I did a show for the first time using 501. Here is a problem I had. When I bring up the search window, list a song and then hit the folder button to bring the song up, the search window appears on the singers display. This only happens when I hit the folder to activate the search. Has anyone else encounter this? It is a problem because if a singer is performing when this happens the search window blocks out some of the words and is a distraction.

Walt

[ddouglass]

Originally Posted by WaltR

Last night I did a show for the first time using 501. Here is a problem I had. When I bring up the search window, list a song and then hit the folder button to bring the song up, the search window appears on the singers display. This only happens when I hit the folder to activate the search. Has anyone else encounter this? It is a problem because if a singer is performing when this happens the search window blocks out some of the words and is a distraction.

Walt

The folder button is not for you to search for a song. The folder button is if you put a singers name in that field then click that it will open that singer's list from the Singer's Database. This should open right next to the search window.
To activate the search for a song type in your search info and hit enter.

[Roy Dennis]

Originally Posted by WaltR

Last night I did a show for the first time using 501. Here is a problem I had. When I bring up the search window, list a song and then hit the folder button to bring the song up, the search window appears on the singers display. This only happens when I hit the folder to activate the search. Has anyone else encounter this? It is a problem because if a singer is performing when this happens the search window blocks out some of the words and is a distraction.

Walt

One other thing, if it is appearing on the "Singers Display" on the extended monitor, Drag it back to the main monitor or alternately press the "Reset Displays" button in the Tools/Options.

[WaltR]

Originally Posted by ddouglass

The folder button is not for you to search for a song. The folder button is if you put a singers name in that field then click that it will open that singer's list from the Singer's Database. This should open right next to the search window.
To activate the search for a song type in your search info and hit enter.

Thanks Dale. That explains it.

Walt

[admin]

Originally Posted by ddouglass

The folder button is not for you to search for a song. The folder button is if you put a singers name in that field then click that it will open that singer's list from the Singer's Database. This should open right next to the search window.
To activate the search for a song type in your search info and hit enter.

One additional point, the size/location of the "Singers Songs dialog" (appears when you click the "folder" icon) is persistent; i.e. it appears in the same size/location when you last used it. You can move it and resize it, and you should do this BEFORE your show, not during it.

Originally Posted by WaltR

Thanks Dale. That explains it.

Hope that helps you further.

I updated the Manual to make this clearer.

[aznetbear]

I know MTU has worked hard on correcting issues that cause hoster to crash, however Hoster still crashes on occasion. Here is what I experienced during one of my shows:

I had just added an Karaoke file to the PLAYLIST and was moving it in proper position in the palylist, when the current playing song ended, the program was attemting to CUE the next singer when the crash occurred.

I run Hoster in AUTO mode and have the PLAYLIST set to "delete after play".

It appears that most of the crashes occur when adding/moving/deleting items in the PLAYLIST. Could this be because Hoster is unable to gain access to the playlist if we(the Host) is updating the playlist or is the multiple updates occurring at the same time to the playlist the issue.

Again, I am extremely pleased with the current version of Hoster and agree that most of the issues have been resolved but, thought this needs mentioning and possibly can be corrected in a future release.

Thanks! Keep up the great work, can't wait for next release with new features.

[admin]

Originally Posted by aznetbear

I know MTU has worked hard on correcting issues that cause hoster to crash, however Hoster still crashes on occasion. Here is what I experienced during one of my shows:

I had just added an Karaoke file to the PLAYLIST and was moving it in proper position in the palylist, when the current playing song ended, the program was attemting to CUE the next singer when the crash occurred.

I run Hoster in AUTO mode and have the PLAYLIST set to "delete after play".

It appears that most of the crashes occur when adding/moving/deleting items in the PLAYLIST. Could this be because Hoster is unable to gain access to the playlist if we(the Host) is updating the playlist or is the multiple updates occurring at the same time to the playlist the issue.

Again, I am extremely pleased with the current version of Hoster and agree that most of the issues have been resolved but, thought this needs mentioning and possibly can be corrected in a future release.

Thanks! Keep up the great work, can't wait for next release with new features.

This specific bug was fixed in the just released Version 5.02. You can see this listed as item #5 in http://www.mtu.com/upgrades/hoster.htm#502.

We have disabled version 5.01 from ever being installed again to... yes... force everyone to upgrade to 5.02. It is painless, and 502.06 can install if you have 5.00 installed (install date of April 25, 2011) so EVERYONE with 5.00 can get this bug fix.

All you do is download the installation file from http://www.mtu.com/upgrades/hoster.htm#Downloads. Please upgrade ASAP so you will not experience this crash any longer!

Version 5.02 has 2 new features, 2 changed features and 9 bug fixes.

I am closing this thread as we are no longer accepting bug reports for version 5.01. All that were reported are now fixed in 5.02.