Report Hoster 5.00 Problems

[admin]

Originally Posted by Telecaster

I dont know if im in the right place for this so move it if you must...
I just purchased an Alienware MX11 Netbook with an I 7 Processor,a 500 gig hard drive,and 8 Gigs of ram ,running Windows 7.
I downloaded the Demo version of Hoster to see how it would work.
IT DOESN'T work.As soon as I go to play a zip file it will let me start the song ....it plays .....there is no video...and the program freezes but the song still plays...then when I try to control the program it locks up totally.The Alienware netbook also has the NVIDIA card in it but I dont know what to use in its place for drivers.
Please help if someone can as if I cant get the progam working right i will be sending the Alienware MX 11 back *:(
Hoster Lite works on my other netbook.
Thanks

Dan, we are having a problem with NVidia new cards, and I expect that is the problem here.

For the past week, we have been updating our Microsoft Development Studio to version 2010, the latest. It's a bear and they offer no help at all!

We are closing in on the last problem (I hope!) and should be re-compiling Hoster to see if the NVidia problems disappear. We "believe" they will. We'll probably add a few other tweaks and bug fixes and release this as 5.02, but I'll say if NVidia works, we'll speed things up to get it out to everyone.

As to the ZIP file, can you play that same file on your Hoster Lite system that, I assume, is running correctly? If not, there may be a problem with the ZIP we aren't handling yet.

If you find the ZIP is bad, please fill out a Support Ticket and attach it to it, describing the problem you experienced. We'll dissect the ZIP and find out what other "error trap" we need to add. We already have 11 error traps to capture all sorts of problems reported to us over the years.

[Telecaster]

The files (ZIP) are fine......Hoster 5.01 works fine on my other netbook.The 5.01 demo of Hoster Lite Just will not work at all on the Alienware system other than when I mouse click to start the song the AUDIO will start .I have been trying everything for the last 2 days for hours at a time.Can the video card cause all the issues I am having???........the no video I can see if its the NVIDIA but if i try to mouse click any features at all on Hoster Lite it freezes and I have to close it using the task manager.
I only have a few weeks to get it working on the Alienware system or I will have to send it back.I know you guys are hard at correcting this issue and I undersrtand the frustration.I bought the Alienware system for the power to run Hoster.I will not use it for anything else if I get it working.I knoow this by no means your fault but the Problem is $1500.00 is a lot to pay for a system I cant use.So I will hold out hope for a week or so and see what happens......

[Roy Dennis]

Originally Posted by Telecaster

The files (ZIP) are fine......Hoster 5.01 works fine on my other netbook.The 5.01 demo of Hoster Lite Just will not work at all on the Alienware system other than when I mouse click to start the song the AUDIO will start .I have been trying everything for the last 2 days for hours at a time.Can the video card cause all the issues I am having???........the no video I can see if its the NVIDIA but if i try to mouse click any features at all on Hoster Lite it freezes and I have to close it using the task manager.
I only have a few weeks to get it working on the Alienware system or I will have to send it back.I know you guys are hard at correcting this issue and I undersrtand the frustration.I bought the Alienware system for the power to run Hoster.I will not use it for anything else if I get it working.I knoow this by no means your fault but the Problem is $1500.00 is a lot to pay for a system I cant use.So I will hold out hope for a week or so and see what happens......

I wonder if you had a bad download ?
Try un-instaling it, re-download again then install.

Other than that unless you really need it on your other net book at the moment. Unistal from the net book over the Internet (Providing your version Allows this) then reinstall the full program to the new computer.

If it still acts up the same then you will know there is something amiss with the new computer, then you will have to uninstall again from new computer and reinstall on your old net book.

Might seem a lot of bother but it would rule out any problem with the demo.

Whatever you do make sure to be on line while you do this and don't do it if you have a show in the next few days just in case there is a problem.

[ddouglass]

Originally Posted by Telecaster

The files (ZIP) are fine......Hoster 5.01 works fine on my other netbook.The 5.01 demo of Hoster Lite Just will not work at all on the Alienware system other than when I mouse click to start the song the AUDIO will start .I have been trying everything for the last 2 days for hours at a time.Can the video card cause all the issues I am having???........the no video I can see if its the NVIDIA but if i try to mouse click any features at all on Hoster Lite it freezes and I have to close it using the task manager.
I only have a few weeks to get it working on the Alienware system or I will have to send it back.I know you guys are hard at correcting this issue and I undersrtand the frustration.I bought the Alienware system for the power to run Hoster.I will not use it for anything else if I get it working.I knoow this by no means your fault but the Problem is $1500.00 is a lot to pay for a system I cant use.So I will hold out hope for a week or so and see what happens......

Did you make sure and go through the required changes for Windows 7? Just wondering because you haven't said anything about that. Link to those changes are here:
http://www.mtu.com/upgrades/hoster/windows7-changes.htm
May not help but can't hurt to try.

[Telecaster]

Originally Posted by ddouglass

Did you make sure and go through the required changes for Windows 7? Just wondering because you haven't said anything about that. Link to those changes are here:
http://www.mtu.com/upgrades/hoster/windows7-changes.htm
May not help but can't hurt to try.

Thanks for your interest and input ddouglas
I tried it all ...and in some case more than once......Hoster Lite will not work on the Alienware system I have.Admin says it is likely a problem with the NVIDIA card.I even considered loading Win XP on the Alienware system but changed my mind on that.I think the technology in the Alienware system is playing havoc with the program.....NVIDIA card or whatever.Sadly if something doesn't develop in the next week or so to correct this I will have to send the Alienware system back.Currently Im waithing for MTU to enable my REG code......

[admin]

Originally Posted by Telecaster

Thanks for your interest and input ddouglas
I tried it all ...and in some case more than once......Hoster Lite will not work on the Alienware system I have.Admin says it is likely a problem with the NVIDIA card.I even considered loading Win XP on the Alienware system but changed my mind on that.I think the technology in the Alienware system is playing havoc with the program.....NVIDIA card or whatever.Sadly if something doesn't develop in the next week or so to correct this I will have to send the Alienware system back.Currently Im waithing for MTU to enable my REG code......

MTUSUPPORT worked with you this morning, if I am reading the records right, and freed up your RegCode. You had installed - removed 104 times as of when I checked just now.

Not to be commercial, but MTU sells our LC system, which is NOT a fully ruggedized system like its big brother, that has a I3. It is the most reasonable we can offer for running Hoster. The I3 is way overpowered, but will have power to burn into the future.

When we ship our LC Laptop with Hoster installed and all Windows Upgrades, and MTU recommended changes made, it is ready to use out of the box. You are spending a LOT of unnecessary time trying to make the Alienware system work. You may want to consider returning it and buying ours.

Including Hoster ($229.99), it is $1499.99.

As to our progress on fixing Nvidia's created problem, we are at a dead hold. We are trying to upgrade all MTU Software compiled last under Microsoft's DevStudio 2005, and now compile them under DevStudio 2010. It is clear that our "legacy" projects are NOT upward compatible. This is incredible that MS has done this to their developers!

We are now trying to find a MS Development Studio 2010 expert who we can pay to help us move forward again. We have struggled with this since Friday, May 13th. We believe as soon as we can compile under 2010 that Hoster and KHPro will run with NVidia. However, we are now continuing our developments under DevStudio 2005 until we can solve Microsoft's EXTREMELY BAD BLUNDER!

I am closing this thread as it relates to version 5.00. I am opening a 5.01 thread for bug reports.