Report Hoster 5.00 Problems

[tkelley3]

I am having audio dropout's with both of my machines (that would be the regular and backup). I was running 5.0 on my Vista 64 machine but 5.0 was much too unstable to keep using it with Vista 64. I uninstalled it and reinstalled 4.32 and things are working a bit better. My backup computer is running Windows 7 and the audio dropout's are very noticeable. I have good sound cards Vista 64 uses Realtek High Def Audio (NVIDIA GeForce 8600M GS) and the Win7 (ATI Mobility Radeon HD 6500)

Three other issues: 1. please, please, please remove the " border="0" alt="" />

2. I also had trouble with the singers dialog box and I see you fixed it today. Thank you.
I do not want to install 5.01 unless you believe it will not crash during a show and I am going to keep 4.32 on my main computer until I see more positive feedback. I enjoy all the changes and do not use Hoster to its fullest but I do use it 10 to 12 times a month. I do ton's of nursing homes, assisted living, and senior homes. The "old folks" love my shows but it gets a bit embarrassing when Hoster does not play nice.

3. Songs still go “negative” with the remove silence. I know you said you fixed this but I still see negative numbers tick by. Again, this is better but not fixed unless I need to do something with Vista 64 (no you do not get to comment on that).

All in all I am just a bit upset and I realize that there will be a few problems before it is perfect. Keep up the good work and together we will enjoy KJ for years to come.

[KenKelley]

I have discovered what may be a few bugs

Audio only selections in the play list:


Selecting .WMA file leaves Dur field at 00:00 and does not increase the “Show Time” field. When the file is selected to play, Dur field populates with time and does not increase the “Show Time” field.


Selecting MP3 populates Dur field and increases the “Show Time” field.

“Show Time” field does not count down as track plays, however it does update after a track is finished (except for .WMA files). I’m not sure if this is by design or a bug as the manual does not reflect one way or the other. The Dur field does countdown as usual.

Importing CD Tracks (CD-G’s):


Having the Scrolling Marquee active while importing CD Tracks (CD-G’s) seems to slow the import process by about 15%. Turning off (hiding) the Marquee definitely speeds up the process. Test was accomplished by importing the same disk 3 times: 2nd import Marquee scrolling, 17 tracks 6 min 15 seconds. 3rd import Marquee not scrolling, 17 tracks 5 min 20 seconds. Times will probably vary depending on processor speed, number of processor cores, and ram in use.


While attempting to import CD Tracks (CD-G’s) and editing the song title, I attempted to input “Tough” by Morgan, Craig, Hoster auto complete would only allow “Tough Enough” unless I placed a character at the end of the word. Example “Tough-“


Has anyone else experienced any of the above?


Thanks!

[stublack]

I only stated "That I thought this was a site to mention problem" because someone stated to read the manual. The problem and it's resolution is one thing and I will offer as much detail as I can regarding that.

But please don't think the problem occurred because I did or did not read the manual.

Also, I may not know much about Technical things but I am not stupid, I know that information solves problems, so if you want information I will give it to you. If I don't understand what you want then I need clarification (maybe that's why you think I'm stupid).

[ddouglass]

Originally Posted by stublack

I only stated "That I thought this was a site to mention problem" because someone stated to read the manual. The problem and it's resolution is one thing and I will offer as much detail as I can regarding that.

But please don't think the problem occurred because I did or did not read the manual.

Also, I may not know much about Technical things but I am not stupid, I know that information solves problems, so if you want information I will give it to you. If I don't understand what you want then I need clarification (maybe that's why you think I'm stupid).

Stublack please don't be offended. Roy and myself were only trying to find out which way you went into the Singer's database. There are two different ways and we wanted to get more detail in which way you used, so MTU could look at te correct one. The one from within search does not have any editting included, but just gives a list of their songs and allows choosing songs for addition to the playlist.

[admin]

Originally Posted by stublack

I ran 5.0 for a second time last night.

It my be unique to me, but the singers database is without a doubt the cause for my not responding shutdowns.

I had my first shutdown an hour and a half into the show (better than the night before). I closed the singers database no problems.

I opened the singers database for one (begging) singer and as soon as I added her song from the singers database to the playlist Hoster crashed a second time.

I apologized to everyone that I could not show them there list for the rest of the night. I never reopened the singers database and there were no problems the rest of the night

Originally Posted by admin

Stublack, good job!

Thank you for giving us the details you did. We'll look into this today. I'll post back here what we find.

If we can't duplicate and fix it right now, I'm sure there will be more reports, or even details from you that will allow us to eventually pinpoint the cause.

Our Staff Programmer spent several hours testing every way we could to duplicate your problem, but never crashed.

We'll keep this in our specs to see if others can add their different facts. Eventually, someone will make a post that will reveal the problem so we can duplicate it.

[admin]

Originally Posted by KenKelley

I have discovered what may be a few bugs

Audio only selections in the play list:

Selecting .WMA file leaves Dur field at 00:00 and does not increase the “Show Time” field. When the file is selected to play, Dur field populates with time and does not increase the “Show Time” field.

My guess is your WMA files have some DRM applied to them, such as happens if you use WMP to import them from an Audio CD.

Originally Posted by KenKelley

“Show Time” field does not count down as track plays, however it does update after a track is finished (except for .WMA files). I’m not sure if this is by design or a bug as the manual does not reflect one way or the other. The Dur field does countdown as usual.

Show Time is designed to update when the song ends. Too much going on computationally otherwise.

Originally Posted by KenKelley

Importing CD Tracks (CD-G’s):

Having the Scrolling Marquee active while importing CD Tracks (CD-G’s) seems to slow the import process by about 15%. Turning off (hiding) the Marquee definitely speeds up the process. Test was accomplished by importing the same disk 3 times: 2nd import Marquee scrolling, 17 tracks 6 min 15 seconds. 3rd import Marquee not scrolling, 17 tracks 5 min 20 seconds. Times will probably vary depending on processor speed, number of processor cores, and ram in use.

What are you using to import the CDG Discs? "Singers Disc" button, or "Import CD Tracks" screen?

Originally Posted by KenKelley

[color=black][size=3][font=Times New Roman]While attempting to import CD Tracks (CD-G’s) and editing the song title, I attempted to input “Tough” by Morgan, Craig, Hoster auto complete would only allow “Tough Enough” unless I placed a character at the end of the word. Example “Tough-

I don't think importing CDG tracks has anything to do with the Title auto-naming from our list. Try it again while not importing.

Title is a combo-box with a drop down list behind it to aid your naming. I'm surprised you can't highlight and delete the "Enough" and have it accepted. We have reworked this field several times (also Artist is the same), and I think this is an artifact of the combo-box "tool".

[Lonman]

Originally Posted by admin

I don't think importing CDG tracks has anything to do with the Title auto-naming from our list. Try it again while not importing.

Title is a combo-box with a drop down list behind it to aid your naming. I'm surprised you can't highlight and delete the "Enough" and have it accepted. We have reworked this field several times (also Artist is the same), and I think this is an artifact of the combo-box "tool".

I have the same problem only in the import from cd or HD. I try to eliminate ",The" at the end of all titles, but the auto fill in does not allow it, even if I highlight & delete it, when I tab to the next field, it automatically comes back.

[stublack]

I wasn't offended by what Roy said I did try to answer his question, but at that point I did not understand it.

I had no knowledge about the second way to get the singers songs nor did I care.

I now understand what he wanted me to try and I will try it tomorrow night I will let you know how it worked.

I hope I did not offend anyone else.

If this work around works for me then I will use it, it will take a little time to get used to. But if it doesn't I'll have to go back to a previous version, my singers are lost without there lists.

Thanks, Stu

[admin]

EVERYONE!

Those who have installed 5.00 are experiencing crashing. We found the root cause of the crashes and it is fixed in 5.01.

YOU MUST upgrade to version 5.01.

We are discontinuing 5.00, and disabling it from being installed again. You MUST upgrade to 5.01.

Go to http://download.mtu.com/download.htm and download the installation file for version 5.01 of either Video Hoster or Video Hoster Lite, save it to your computer hard drive, then run the installation file and choose UPGRADE to replace your 5.00 with 5.01.

[Roy Dennis]

The above link doesn't seem to be working

Admin: Thank you Roy. My bad. It now works.

[admin]

Originally Posted by tkelley3

I am having audio dropout's with both of my machines (that would be the regular and backup). I was running 5.0 on my Vista 64 machine but 5.0 was much too unstable to keep using it with Vista 64. I uninstalled it and reinstalled 4.32 and things are working a bit better. My backup computer is running Windows 7 and the audio dropout's are very noticeable. I have good sound cards Vista 64 uses Realtek High Def Audio (NVIDIA GeForce 8600M GS) and the Win7 (ATI Mobility Radeon HD 6500)

Three other issues: 1. please, please, please remove the " border="0" alt="" />

2. I also had trouble with the singers dialog box and I see you fixed it today. Thank you.
I do not want to install 5.01 unless you believe it will not crash during a show and I am going to keep 4.32 on my main computer until I see more positive feedback. I enjoy all the changes and do not use Hoster to its fullest but I do use it 10 to 12 times a month. I do ton's of nursing homes, assisted living, and senior homes. The "old folks" love my shows but it gets a bit embarrassing when Hoster does not play nice.

3. Songs still go “negative” with the remove silence. I know you said you fixed this but I still see negative numbers tick by. Again, this is better but not fixed unless I need to do something with Vista 64 (no you do not get to comment on that).

All in all I am just a bit upset and I realize that there will be a few problems before it is perfect. Keep up the good work and together we will enjoy KJ for years to come.

tkelly3, thank you for your report. I have added 2 of your items to our Task Assigments spec.

As to your crashing, if you edit the Singers field in the Playlist, this causes crashing and 5.01 finally fixed this.

As to audio dropouts, you may have an outdated Device Driver for your audio card. Also, NVidia has ALWAYS given us grief, no matter what we do. We know there is currently a problem with NVidia and we are working on it. That card along with Vista is a bad combination for Hoster. Oops... sorry about the Vista, but Microsoft DID replace it VERY FAST with Windows 7....

Make sure you have done the MTU Recommended Changes to windows Vista at: http://www.mtu.com/upgrades/hoster/v...de-hoster4.htm.

As to your #1 above, as you can see it simply isn't there. WHY? Because you use some other XML based editor to prepare your post, and then copy-paste it into the Forum Edit Window. Some of the XML code is not being handled.

PLEASE... PLEASE... PLEASE... in the future, just type in the text you want us to read. DO NOT copy/paste from some other editor.

Thank you.