Report Hoster 5.00 Problems

[crazycarl]

Originally Posted by admin

We just found and fixed a problem with Windows that could randomly cause Hoster to crash when you edited the Singers or Key fields in the Playlist. We just fixed it. That takes care of that problem.

Search field... Carl, whether we trigger with a SEARCH button or a Tab or Enter key or click outside the field does NOT change how the search is done, only the trigger. I can't comment on this. If you can give FACTS instead of emotional feelings, we can look at it and maybe find something to upgrade.

We'll have version 5.01 out next week.

The problem is I think the search Tab does not return to being colored in after a search, so when you type in your seach for the next item it doesn't work because the search tab is not colored in, so you click the search tab so it is colored in and then your search term is highlighted, and back and forth all night. if the search tab, would automaticly return to the colored in stage maybe it would not be a problem.
As for me being emotional, i believe I have a right to be, Hoster 4.32 shutting down cost me a lot of $$$$ I lost a great Gig because of these shut downs, and the other 2 gigs I did with 4.32 and 5.0 the shut downs were embarassing. How do I call myself a professional, when my karaoke shuts down 3 times in the first 15 minutes and a dozen times during an eveniing
Carl Not so crazy

[stublack]

I ran 5.0 for a second time last night.

It my be unique to me, but the singers database is without a doubt the cause for my not responding shutdowns.

I had my first shutdown an hour and a half into the show (better than the night before). I closed the singers database no problems.

I opened the singers database for one (begging) singer and as soon as I added her song from the singers database to the playlist Hoster crashed a second time.

I apologized to everyone that I could not show them there list for the rest of the night. I never reopened the singers database and there were no problems the rest of the night

Wierd

[EmilioM]

I've found a problem. Actually, it's not much of one for me, but I thought I should report it. Without a second monitor hooked up, the singer's display opens up very small, and I couldn't resize it. I went and double clicked it, and it dissappeared. It still did not appear after I loaded a song and hit play, so I went and reset the display and then it seemed to work fine. I could resize the screen. This happened to me twice, luckily I was at home putting 5.0 through it's paces and to get used to it. I hooked up a second monitor the second time when the disply would not resize, and double clicked it, and it went to my second monitor full size, so everything is kewl. The only reason I brought this up is because some Hoster users may only use 1 monitor, and if they do, it could cause them problems. Other than that, THUMBS UP. I like it.
JRMerc
Memories & More

[Roy Dennis]

Originally Posted by stublack

I ran 5.0 for a second time last night.

It my be unique to me, but the singers database is without a doubt the cause for my not responding shutdowns.

I had my first shutdown an hour and a half into the show (better than the night before). I closed the singers database no problems.

I opened the singers database for one (begging) singer and as soon as I added her song from the singers database to the playlist Hoster crashed a second time.

I apologized to everyone that I could not show them there list for the rest of the night. I never reopened the singers database and there were no problems the rest of the night

Wierd

When you say the Singers database which one are you using in your show ?
There are 2 singers databases displays on this new Hoster 5.00, one is from the main display Singers Button which allows full editing of singers. The other is accessed from the search dialog by entering a singers name then clicking on the little folder icon next to it, this is a more compact display so as to use less of your desktop view up that just shows their songs but doesn't allow editing.

Which one are you using when you get the crashes ?

[stublack]

I'm not sure how to answer your question, I don't have the laptop with 5.0 loaded available right now. I believe there is a Singers button that brings up the database. In any case it looks the same as when you bring up the singers database in 4.32 with the singer and all their songs????

I've always left that up in 4.32 and I hope I can in 5.0 as well.

[stublack]

I just checked there is a singers button right next to the search button, that is the button I press in 4.32 and now in 5.0

[Roy Dennis]

Originally Posted by stublack

I just checked there is a singers button right next to the search button, that is the button I press in 4.32 and now in 5.0

Yes that one is much the same as previous versions, next time try the new one that opens from the search window itself as I described in the earlier post and see if you still get the crashing.

[ddouglass]

To add to this Stublack there is an explanation in the manual on this new way to get to the Singer's database.

[admin]

Originally Posted by stublack

I ran 5.0 for a second time last night.

It my be unique to me, but the singers database is without a doubt the cause for my not responding shutdowns.

I had my first shutdown an hour and a half into the show (better than the night before). I closed the singers database no problems.

I opened the singers database for one (begging) singer and as soon as I added her song from the singers database to the playlist Hoster crashed a second time.

I apologized to everyone that I could not show them there list for the rest of the night. I never reopened the singers database and there were no problems the rest of the night

Wierd

Stublack, good job!

Thank you for giving us the details you did. We'll look into this today. I'll post back here what we find.

If we can't duplicate and fix it right now, I'm sure there will be more reports, or even details from you that will allow us to eventually pinpoint the cause.

[crazycarl]

Admin I have given you facts. In an earlier post right here in 5.0 problems.
Can not use Auto play or edit singers name without crashing
Carl

[admin]

Originally Posted by crazycarl

The problem is I think the search Tab does not return to being colored in after a search, so when you type in your seach for the next item it doesn't work because the search tab is not colored in, so you click the search tab so it is colored in and then your search term is highlighted, and back and forth all night. if the search tab, would automaticly return to the colored in stage maybe it would not be a problem.
As for me being emotional, i believe I have a right to be, Hoster 4.32 shutting down cost me a lot of $$$$ I lost a great Gig because of these shut downs, and the other 2 gigs I did with 4.32 and 5.0 the shut downs were embarassing. How do I call myself a professional, when my karaoke shuts down 3 times in the first 15 minutes and a dozen times during an eveniing
Carl Not so crazy

Carl, I don't disagree that you have feelings about Hoster crashing on your computer.

However, if you want us to respond in the future, give us exactly what you do that we can duplicate your crashing situation. If you can't do this, then it is likely not a Hoster problem but something related to your computer.

Give us the facts to duplicate the crash, and we'll address AND solve it.

Give us emotions and there is nothing we can do for you.

[mindonstrike]

Originally Posted by crazycarl

The problem is I think the search Tab does not return to being colored in after a search, so when you type in your seach for the next item it doesn't work because the search tab is not colored in, so you click the search tab so it is colored in and then your search term is highlighted, and back and forth all night. if the search tab, would automaticly return to the colored in stage maybe it would not be a problem.

I would agree that not having the search field highlight or blank out after a search is an inconvenience (same with the singer field but thats a different issue), it is an easily rectified one. Simply left click your mouse and wipe it across the old text.

As for me being emotional, i believe I have a right to be, Hoster 4.32 shutting down cost me a lot of $$$$ I lost a great Gig because of these shut downs, and the other 2 gigs I did with 4.32 and 5.0 the shut downs were embarassing. How do I call myself a professional, when my karaoke shuts down 3 times in the first 15 minutes and a dozen times during an eveniing
Carl Not so crazy

Based on the fact that you are the only one with this magnatude of crashes I would suspect a problem with your windows or computer itself. I had similiar problems when I went from 3.xx to 4.0. 99% of those problems disappeared after reinstalling windows