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#1
April 6th, 2011, 11:40 PM
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Re: Can’t reinstall the same version as before.
Sounds like the back-up drive wasn't quite as up to date as thought it was it it only had version 4.20 on it.
Did you change email addresses between originally installing 4.20 and 4.32? Are you trying to log into your account on MTU or are you meaning that when you try to reinstall 4.32 that Hoster doesn't recognize your email address?
__________________
Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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#2
April 8th, 2011, 06:35 PM
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Re: Can’t reinstall the same version as before.
Granted, I did not update my backup drive when I upgraded to 4.32. However, on my main drive, 4.32 is gone, including the icon to install. Should have made a backup disc. But, when I try to log in to My Account @ MTU, my email address is not recognized. When I request a " forgot password " it says "error" Does not recognize my email address. I have sent a Support Ticket request, and received the usual " your request has been received. But, no action yet. This is not an emergency, but, it is an inconvenience. Would like to get back to status quo.
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