What Am I supposed to do

[ddouglass]

Originally Posted by crazycarl

Just recieved my support ticket back. Seems my problem with Hoster, the problem that got me fired, last month. Hoster shutting down randomly throughout the show. The same problem MTUSUPPORT admits is a bug. My support ticket says This Is Fixed In 5.0
Re: Hoster 4.32 first run

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The issue Susan is referring to is a bug. We have fixed this and it will be released in version 5.0.

Bryan
__________________
Now i am going to be unemployeable, till some time in mid April
AMDIN 05/08/11
I was trying to think of 5.00 releasing by March end, but that is close, and may be mid April, or we may need to cut some of the new features we planned.
So tell me, when do I start looking for another job, April, May, June.???
Crazycarl

You work with it until 5.00 is released just like the rest of the users who have had this problem. They have all been able to use Hoster and work with the shutdowns since it does not interrupt a song. As long as you don't advertise that it has happened you should be able to open it back up and continue on with no problems within a couple seconds.
MTU is working on version 5.00 as fast as they can, but will not release it without it being complete and having been tested.

[crazycarl]

I already have lost a good Job because of this. Rarely are updates released on time. This could go on a month or two or three. Maybe even longer. It would be different if I had been doing a gig for a couple years, but when it is your first night at a new job. The owners and managers look at you as if you dont know what you are doing. Would it be sencible for MTU to send a copy of the last stable copy of hoster 4.08 or what ever. So we that have this problem, and have already upgraded. Can do a karaoke show without appoligizing all night. I purchased this upgrade in good faith, I asked 20 times if it was safe. So when i purchased the upgrade in early Fed I will not be able to use it for 2 or 3 months. Dale you act as if it is my fault that Hoster closes. I have followed every bit of direction given, setting fade settings and all.
Crazycarl

[ddouglass]

Originally Posted by crazycarl

I already have lost a good Job because of this. Rarely are updates released on time. This could go on a month or two or three. Maybe even longer. It would be different if I had been doing a gig for a couple years, but when it is your first night at a new job. The owners and managers look at you as if you dont know what you are doing. Would it be sencible for MTU to send a copy of the last stable copy of hoster 4.08 or what ever. So we that have this problem, and have already upgraded. Can do a karaoke show without appoligizing all night. I purchased this upgrade in good faith, I asked 20 times if it was safe. So when i purchased the upgrade in early Fed I will not be able to use it for 2 or 3 months. Dale you act as if it is my fault that Hoster closes. I have followed every bit of direction given, setting fade settings and all.
Crazycarl

I did not say it was your fault. There is a very small minority of users who have had this problem. Version 4.32 is a stable version. MTU does not keep versions available except to the lowest number available on the website. You could back up and install version 4.10 or 4.11 since you have bought the upgrade. That might cure your shutdowns at least until 5.00 is released.

[crazycarl]

I be to differ about 4.32 being stable. Which of the 2 you mentioned is the most stable? I did not know I could do this, also why was it not suggested much earlier. My problem is that when I put a support ticket in, the responce is never over 10 words it seems. I do not really recieve any assistence. I wrote about 4.32 shutting down, the responce This is fixed in version 5.0, once it is released. How in the world does that help me or others now.
Crazycarl

[ddouglass]

Originally Posted by crazycarl

I be to differ about 4.32 being stable. Which of the 2 you mentioned is the most stable? I did not know I could do this, also why was it not suggested much earlier. My problem is that when I put a support ticket in, the responce is never over 10 words it seems. I do not really recieve any assistence. I wrote about 4.32 shutting down, the responce This is fixed in version 5.0, once it is released. How in the world does that help me or others now.
Crazycarl

Considering the percentage of users for Hoster versus the ones having the shutdown problem is extremely minor. That is why we say it is stable.
I will not respond to any more of this. The shutdown after a song is over had not been a problem for anyone else to deal with waiting for MTU to find the fix.
Why did I not mention it about backing up to an earlier version? I didn't think about it. I am sorry I didn't mention it before.
I am through discussing this with you. I offered you a work around until Version 5.00 comes out and that is all I will say on this.

[crazycarl]

Don't reply, but I do believe you and David would be upset if you lost $12,000 + a year. Through no fault of your own.
Crazycarl