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Old November 24th, 2010, 03:23 PM
Roy Dennis's Avatar
Roy Dennis Roy Dennis is offline
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Join Date: Mar 2004
Location: Kent, England
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Re: Changing computers

First of all you need to have a copy of the original installation file, if you haven't you can check which versions are still available for download from your account page.
Then if your faulty computer can still be connected to the Internet, then un-install your original version from that first, this should free up your registration to install on a second computer.
If you can't un-install over the Internet then I think you will have to put in a support ticket explaining about your computers failure.

From your account page it should show you which versions you are allowed to download without paying for an upgrade.
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