Hoster is running but nothing shows up

[bryanelle]

Thank you, Dale, I did not realize that they can look at the computer remotely. I thought that since the program was in fact running and not just inert as I had described that maybe this was a more familiar problem...Any way, thanks for the heads up, I shall submit a ticket...

[ddouglass]

You will have to be available when they do it though, so they can coordinate it with you.
Also be aware that MTU does not work on the weekends and will not be open on Monday either due to the holiday.