Paying MTU to fix their bugs?

[ddouglass]

Originally Posted by WaltR

I'm confused. Wasn't 4.22 released to repair problems with 4.21? If you purchase a program that doesn't work properly, are you saying it is okay to be charged for an upgrade because the first program didn't work? I don't get this way of thinking. The year wouldn't be an issue if the the program worked properly in the first place. Based on this way of thinking, if we were to buy a hardware karaoke device that turned out to have a problem and needed to be corrected to work as advertised, one would have to pay for the repair even though the product had a warranty. So if I understand you and MTU correctly, software products don't have a guarantee, you purchase them and hope that they work properly as advertised, otherwise you may have to pay again to get a working product.

First off comparing a piece of hardware to a software program is not a correct analogy. Hardware you purchase out right. You own it and if you do not get it fixed within the waranty period then yes you have to pay to get it fixed.
Software you do not own. You purchase a license authorizing you to use it and the company who created the software is the sole owner. This is true with all software.
Musicman51 is incorrect in the way he stated this in his initial post. He did not purchase 4.21 and then have to purchase 4.22. His last purchase was 12 months ago or more. Therefore he is not paying for upgrading from 1 version to the next one, but paying to upgrade from the last upgrade he did pay for and all those functions added in that time period.
The 4.22 fixes were to fix problems that a small group of users were having and those were all using Windows 7. If 4.21 works fine for you then you don't need to get 4.22.

Originally Posted by WaltR

Also, this is off track but why does the MTU web site still advertise 4.21 if 4.22 is now the current product?

This is an oversite. Admin takes care of the website layout and he cannot work fulltime, so hasn't fixed that yet. If someone purchases and downloads they will get 4.22 instead. In the Support section where the downloads are it does list 4.22.