Singer Monitor Issue

[eben333]

Thanks for the suggestion. Here is something new. I got a new laptop to use as a backup/second unit for the Hoster. I just connected it up to a 23" monitor (widescreen at 1920x1080) via HDMI connection. Everything is working fine, including the extended desktop. However, it's now showing the exactly the same problem on the singer screen. This is just a single monitor connected to the laptop without any converter.

This seems like a bug based on the resolution of the screen. Any thoughts?

Edit: FYI, the first laptop is a Vista and the new one is Win7.

[ddouglass]

You can not use that resolution for Hoster. It is a wide screen (HD) format and Hoster is not equipped for it. Pick one that is a 4:3 ratio and set the monitors local setting for full screen.

[eben333]

May I ask why that is? Most of the bars now have HDTV, which is 1080P. It would make a life a lot easier, and the words on the screen a lot clear for older folks like me, if the wide screen is supported. I am seriously thinking of moving everything to 1080P using HDMI connection so I can control everything with a single interface for both the singer screen and the HDTV. Any thoughts if this is in the works for a fix?

Thanks in advance.

[ddouglass]

These are graphic images are created by the producers of karaoke music and not generated by Hoster. You want that changed then you will need to get Sound Choice, Chartbuster, etc. to change their format. This goes for the VCD's as well.
As I said you can set the HDTV to "Full" screen even with the 4:3 input. I use a 20" HDTV monitor for the singers. And this works to fill the entire screen with no missing words.

[eben333]

I think there is a confusion on what the problem is. The width of the singer screen is not a problem. The middle portion, which is where you said the manufacture produces, between the Marquee section at the top and the singer list section at the bottom gets shifted up. So, the top portion of the song window gets clipped. Again, if I resize the entire singer window, that image shifts back to normal.

It seems to me it's more a bug than a feature. If indeed that it is the problem of the manufacturers, then why does the window sets itself right, once I resize the window, even just a tiny bit? I certainly would like this fixed to it works with any resolutions.

Not only that, it's only with CD+G. When I play a video file, it never has that problem. It just gets stretched wider than usual. Again, another data point that may suggest a bug, not a feature.

[Roy Dennis]

It seems to me to be where you are connecting two different types of output from the outputs of the computer. i.e either use 2 vga monitors or two TV's.

As the problem seems to occur when you add the singers screen, could it have anything to do with your aspect ratio settings on the external TV ?
These can usually be selected from the TV settings, nothing to do with your computer settings. Just a suggestion.

Roy.

[ddouglass]

If you feel this is really a bug, though I think as Roy and I have said that it is a resolution usage or connection method problem, then submit a Support Ticket and let MTU take a look at it. Since yours is the only complaint on this, I really doubt it is a problem in the software.

[billyo]

Originally Posted by eben333

I think there is a confusion on what the problem is. The width of the singer screen is not a problem. The middle portion, which is where you said the manufacture produces, between the Marquee section at the top and the singer list section at the bottom gets shifted up. So, the top portion of the song window gets clipped. Again, if I resize the entire singer window, that image shifts back to normal.

It seems to me it's more a bug than a feature. If indeed that it is the problem of the manufacturers, then why does the window sets itself right, once I resize the window, even just a tiny bit? I certainly would like this fixed to it works with any resolutions.

Not only that, it's only with CD+G. When I play a video file, it never has that problem. It just gets stretched wider than usual. Again, another data point that may suggest a bug, not a feature.

you might wanna check the tv setting, see if the picture size is on zoom1 or zoom2, i have a 56" Samsung LCD tv and everytime i changed the picture size to either zoom 1 or 2 i am unable to read the bottom display , make sure the picture size is on 16:9.

[eben333]

Originally Posted by billyo

you might wanna check the tv setting, see if the picture size is on zoom1 or zoom2, i have a 56" Samsung LCD tv and everytime i changed the picture size to either zoom 1 or 2 i am unable to read the bottom display , make sure the picture size is on 16:9.

Thanks Billyo, I can understand if only the TV side shows that issue, that may be a problem. However, I see this on both the TV and the VGA monitor I use for singer. Both shows the issue.

Besides, when I connect via HDMI directly from the laptop to a LCD display in to HDMI port only, I see this issue also. I made sure that the singer screen was set to 1920x1080.