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  #1  
Old October 30th, 2004, 04:05 PM
Davie Lee Davie Lee is offline
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Join Date: Jul 2004
Posts: 60
new hard drive

I have a dell inspiron 8200 with windows XP home. My hard drive crashed
and dell replaced it. with a new one. I was able to get the information off
of my old hard drive. I now get a message SN does not match Please
install again. I now have a new E-Mail address Do I use the new one
or the old one. Thank You
Davie Lee
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  #2  
Old November 2nd, 2004, 03:01 PM
kj n texas kj n texas is offline
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Re: new hard drive

From what I remember, always use the original email address that was used when Microstudio was registered.

Good Luck,

kj n texas
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  #3  
Old November 2nd, 2004, 04:19 PM
MTUSUPPORT MTUSUPPORT is offline
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Location: Raleigh, NC
Posts: 5,253
Re: new hard drive

You must uninstall the Program, Reboot the computer. Then start the installation again to reinstall the software. You must use the Old email that your RegCode is tied to, or it will not install.
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