Tried to Upgrade Hosterv4.10

[ddouglass]

Since you have submitted a ticket I am sure they will get it reset next week.
The strange thing is no one else was having crash problems with 4.09. It was very stable, which makes me think something is not right on your computer.
Here is a link that may help: http://www.iobit.com/ there is an Advanced System Care free edition that can clean up your computer's registry and other things. This could clear up a lot of problems that may be causing it to crash.
Have you done the Custom Updates from Microsoft lately. Auto updating does not get all the updates as it only loads those deemed by Microsoft to be critical security updates.
I would do the custom updates first then run the System Care.
After you do those things you should be able to upgrade to at least 4.09d if you still have the installer for it. There is a bug or so it seems to be in 4.10 if you are running without the display always on. MTU has been made aware and will work on that next week.