Error 0x80040702 Failure to load dll

[marklwood]

The fact that you didn't find either file is a good thing. I was asking about that file because usually during a failed install it will leave this file behind causing problem with future installs. This is a file that is created during Windows Install Shield Wizard. Lots of software uses this as an install. A messy use of it can cause other programs to fail install afterward.

Next, I would suggest to get rid of any temp files or directories. Any of the many free cleaners will do the trick or you can look through your drives for temp directories and files and get rid of them.

[monikascott]

Ok, now I contacted sales (and explained my situation) and they told me to buy the upgrade after all. When I replied to ask them if an upgrade would work cause I can't install the older version I never got a response back. I thought the older version of the System Suite needs to be installed for an upgrade to work?

[ddouglass]

Monika, I have found one more "fix" for you to try.
Find the setup file (Microstudio2113setup.exe) and right click on it.
From the list click on Properties.
When that opens find the Compatibilty tab and click on it.
In the Compatibility Mode block check the box and set it to XP.
Click OK at the bottom and then try again to install it.
Let's hope this is it.

When you "Restored" your Vista was this a complete reload (as in it reformated the drive) or did you restore back to a certain date/time?

I have one other possiblity that the Microsoft Install Shield may be blocking this and in that case there is a folder that will need to be deleted. The folder is {5543C9C8-4F56-4E84-BD4F-454942043964}. I'll explain more on this later if the above doesn't work.

[monikascott]

thanks. I actually tried this in NT and it didn't work. Tried that just now in XP and it didn't work either.

[ddouglass]

Ok.
Look in C:\Program Files\InstallShield Installation Information for a folder with the name {5543C9C8-4F56-4E84-BD4F-454942043964}. This is the Microstudio installation information folder. Delete this folder and try installing again.

[monikascott]

Can't find that one. :-(

[ddouglass]

You did try turning the UAC off right? That should allow you to operate as an administrator (provided your login is an administrator account) and should let the files install.

[Jim N]

ALL PROGRAMS EXCEPT KEYRITE INSTALLED. GET ERROR 0x80040707 dll funtioncrashed _ismtuGETKEY6. HAVE INSTALLED UPDATES (CUSTOM) I AM USING DISK AND REG. NUMBERS FROM EMAIL SO I KNOW THEY'RE RIGHT. THE KEYRITE PROGRAM WILL INSTALL AND WHEN I OPEN THE ICON THE WRONG REG. WINDOW POPS UP. HELP

[marklwood]

Originally Posted by Jim N

ALL PROGRAMS EXCEPT KEYRITE INSTALLED. GET ERROR 0x80040707 dll funtioncrashed _ismtuGETKEY6. HAVE INSTALLED UPDATES (CUSTOM) I AM USING DISK AND REG. NUMBERS FROM EMAIL SO I KNOW THEY'RE RIGHT. THE KEYRITE PROGRAM WILL INSTALL AND WHEN I OPEN THE ICON THE WRONG REG. WINDOW POPS UP. HELP

This is probably a .NET framework error, or possibly a network card issue(not very likely). I would try un-installing your last .Net update and try the install again. Let me, and everyone else know if this fixed it.

[ddouglass]

Originally Posted by Jim N

ALL PROGRAMS EXCEPT KEYRITE INSTALLED. GET ERROR 0x80040707 dll funtioncrashed _ismtuGETKEY6. HAVE INSTALLED UPDATES (CUSTOM) I AM USING DISK AND REG. NUMBERS FROM EMAIL SO I KNOW THEY'RE RIGHT. THE KEYRITE PROGRAM WILL INSTALL AND WHEN I OPEN THE ICON THE WRONG REG. WINDOW POPS UP. HELP

What version of Keyrite?
What operating system?
What was the reason you needed to re-install all of the programs?

I think this is a Registry (Windows) error that may be easy to fix, but need to know above information before I can give you instructions of where to clear this.