Illegal Dealer That Moved To Mexico

[ddouglass]

Originally Posted by infoby

Were you supose to uninstall to orginal version before I tried to reinstall is that what caused the system to disable the code because I just tried to update instead of removing and reinstalling and now it may be to late. I don't know do you have or any input on that.

David J

Are we talking about trying to install version 4? If you bought the upgrade version then you have to have the previous version installed in order to upgrade to 4. If you uninstalled it then yes you have to put it back on then upgrade to 4.
Since the error message you got was a mismatched code, then no installing .net Framework did not cause this. Since you are having problems with the hard drive I would suspect that caused the mismatch.
As far as MTU getting it reset that quickly I would doubt they do. They don't work on weekends and have not been able to keep up with the tickets that quickly.

[infoby]

This is ver 4.5 it installed perfectly it went south on me when the hard drive started acting up & when I was upgrading from ver 1.1 .net framework to 3.0 so one of the two caused it to give me the message that the license doesn't match the serial number. No I bought the 98.00 dollar full version of the lite program. the only reason an upgrade was mentioned was because when I started to reinstall it it ask if I wanted to remove or upgrade so I chose up grade, and I used the file they sent when I bought the program. I assumed it ask about the upgrade because it say the the program was in fact installed on my computer.

Daid J

[infoby]

I tried to uninstall it on line but I still get the message that the registration is still disabled, so I guess I will have to wait for them to respond to the trouble ticket I submitted.

This never fails when you need it so badly, to accomplish something good for the kids.


David J

[infoby]

Now that it didn't let me install the new version I now have no manual to read either.

[Skybird74]

"This never fails when you need it so badly, to accomplish something good for the kids."
David J

Have you tried to "Restore" your Computer to the time before you starting having problems (when Hoster worked good for you) Sometimes, when all else fails, that will get you going again. I must confess that I have not read in detail what the problem was with your hard drive. So, I'm not sure if this will work for you, but it may be worth a try. since you're running out of time Entertaining the kids is important to me too!

[infoby]

Its not that it won't install, its the message I get from MTU, they have disabled the registration in North Carolina, and until someone does something there its dead in the water. But thanks anyway.

Its hard enough for the kids to sing while the words are sweeping, but compound that with them not sweeping properly was why I was doing the .net framework update in the first place, because it was working fine as far as the program itself goes it was just that sweeping problem.

David J

[ddouglass]

David the original message you got that the registration number was a mismatch could not be caused by .net Framework. The only thing that can cause this is the file where that information is stored was corrupted by loss of data in that spot on the hard drive. Since you stated that you have been having trouble with the hard drive I believe that is the cause of your original problem.
When you try to install it is the message you get back from MTU that it is already installed on 1 computer or that your registry code is locked or disabled?
What Skybird is trying to say is do a System Restore (Windows function) to a date/time prior to all of this happening. It may or may not work but is worth a try.
And actually if you are going to update .net Framework from 1.1 up to 3.0 then you also needed to install 2.0 also. They are all inter-related and only update or add some of the features.