can't import songs

[billyo]

[quote=djcharli;70598]Ok I will do this, do I go into install and remove programs and totally uninstall hoster?[/quote

no just the latest hoster upgrade that you did i assumed its the 3.319, uninstall that and re-install 3.317

[djcharli]

Hello, here is what it says in hoster about my drive
(E:TSSTcorpDVD+RWTS-L632DDE04), I have not uninstalled the new version of Hoster yet because I'm not exactly sure how to just uninstall the program and not loose everything again

[ddouglass]

Originally Posted by djcharli

Hello, here is what it says in hoster about my drive
(E:TSSTcorpDVD+RWTS-L632DDE04), I have not uninstalled the new version of Hoster yet because I'm not exactly sure how to just uninstall the program and not loose everything again

Is this a laptop internal drive?

Start the Hoster Setup program for 3.317, then select Remove. It will remove the program without removing your KMA files, playlists, database, etc. Then run the Setup program again and install.

If you originally did your uninstall through Windows "Add or Remove Programs" that is why you lost all your files. The MTU Setup programs are designed to only remove the program files and not your data files where the Windows program removes everything.

[billyo]

Originally Posted by djcharli

Hello, here is what it says in hoster about my drive
(E:TSSTcorpDVD+RWTS-L632DDE04), I have not uninstalled the new version of Hoster yet because I'm not exactly sure how to just uninstall the program and not loose everything again

what version of hoster are you having problem with anyway? if its 3.319, removed it and re-install 3.317

[djcharli]

This is an internal player in a Dell xp 1210 laptop

[djcharli]

Ok I looked around and I don't know how to uninstall without going in to programs and uninstalling also I have the 3316 program no 17

[ddouglass]

Originally Posted by djcharli

Ok I looked around and I don't know how to uninstall without going in to programs and uninstalling also I have the 3316 program no 17

Start the Hoster Setup program (the one you downloaded from MTU) for 3.316, then select Remove instead of Update. It will remove the program without removing your KMA files, playlists, database, etc. Then run the Setup program again and install. That is all there is to it.

As far as the drive if you go to the following web page -
http://support.dell.com/support/down...n&catid=&impid=
and select the CD/DVD category, you will find a firmware update for your drive.
There are other updates on this page that you should look at too for that laptop.

[billyo]

Originally Posted by djcharli

Ok I looked around and I don't know how to uninstall without going in to programs and uninstalling also I have the 3316 program no 17

i think i know the reason why i might be wrong..but did you buy the upgrade 3.319?, if you still have the 3.316 i think they sent you the upgrade by mistake, caused thats what happened to me, they sent me the 3.318 upgrade ,( i have 3.317 ) by mistake and when i upgraded it i started having the same problem, when i removed the upgrade thinking i had a bad download and tried to re-install 3.318 again and thats when i found out that i did not qualify.

[djcharli]

No I did not buy it, because of the date that I bought hoster I qulified for the upgrade