Registration Support Sucks!!! - Your unrealistic demands are the problem!

[N181RV]

Originally Posted by Aarrgee

I needed to reinstall Hoster and Microstudio on two new laptops I just bought cause I sold two older laptops that had Hoster on, and couldn't cause of the same **** registration problems! I have submitted four tickets in the registration support and still I can't install Hoster nor Microstudio. This service really sucks!!! I have bought Hoster and Microstudio four times with MTU, along with Hoster laptop and all their software and I have to say that I am at my witts end with MTU and their registration ritual. I paid all this money with MTU and yet I have to pray before I try to reinstall these programs cause one could never know if it would install. Really getting pissed off!!! I just need my **** registration reset so I can do my gigs. Get my registration reset guys! I already lost business for christmas and now New year is coming and I have lots more gigs to do.

I don't mean this to be a complaint, but I am new to Hoster. I have made a few posts on here, but I too, have a lot of questions that I can not find answers to and I don't know where to look. Some of the questions from posters get very nice and cordial answers. Others are less so. I feel somewhat intimidated to make a posting here with a question that I am not sure how to ask. I see over and over again "read the manual", it is in the manual.

I printed the manual and I read it as much as my time will permit, but the manual is full of hypertext which is not of much use in printed form. So I go back to the on screen manual. I have always been better at understanding hard copies than screen print.

On the website, I find words, terms, and abbreviations that are not in the manual. I know you guys who have been using Hoster for eons have grown up with it. Us new people are scratching our heads and spending a lot of time trying to figure it out.

Things like "resets". I still am lost on them.

At the present, I have an old E-machines desktop which my first download went onto. I was thinking that I would download to it and learn the program while my laptop was being shipped to me. My intent was to make the new laptop the primary Hoster control. Now, I am thinking of a second smaller and less powerfull laptop to be my primary and
de-registering this here old E-machines box so my grandkids can play with it, and then make the present laptop my standby.

I was under the impression that a person could have the program on any two machines at any one time providing, only one of these could be used as the show machine and a second could be used as a backup. As I understand it from postings tonight we are really supposed to be limited to the first two original computers. But with special resetting, which I know niothing about, we can install it on a new computer.

I originally thought that de-registering a computer as a hosting unit would be done over the internet the same as when it was registered. Seems as though a little talk between computers could erase the permissive and return a computer to the Demo version of software with all its limitations. After that time,a successive computer could be set up.
I
Also when I reload Windows, I don't call MS for a new number. I load it in and send the registration and it goes through. I am sure that it reads the internal numbers and makes sure all is OK.

That gets me down to the point of why I posted. Where does one find the rules and instructions about "resetting", such as who and how to contact? Someday soon I am going to want to do it.


Thanks, Phil

I have more to questions to follow...