Plextor will read write but not import

[George]

Have you tried doing a restore back to a time when it was working?

That should restore the settings. I'd have the external drive plugged in and on when I did the restore.

If the restore doesn't work, you might try deleting the folders in the SELECT SOURCE FOLDER window, reboot, then go back into REBUILD DATABASE, and re-establish the path using select folder.


George

[MTUSUPPORT]

Go to the Import Tracks dialog. Click on the Select Folder or Save to Folder and change this to a good directory. This should then fix your problem.

Also, it is a very bad idead to Install hoster on an External Hard drive. You really need to Install Hoster in the Default Location, this is the Program itself, it will not run on any other computer even though it is installed on an external drive.

Tell him to reinstall it in the C:\Program Files\Micro Technoloyg Unlimited\Hoster folder, which is default. He can then change the Save to Folder on the Import Tracks Dialog above to his external drive to store the songs on the external drive.

This is the safest way to use the program.