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  #1  
Old February 27th, 2005, 07:53 AM
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Beavis Beavis is offline
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Re: Too much money for a product that won't work.

here we go again.......................


the only fix for this guy is to reformat the laptop and start fresh. its obvious he has a external hard drive and that may be the problem in itself. ive had a few bad external hard drives myself.

my other suggestion would be to only put software on the laptop after you reformat that you are going to use with hoster. dont use the laptop to surf the net or dont put nortons anti virus on either.


good luck

ps: david, i have to say you were very controlled this time..........just kidding
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  #2  
Old February 27th, 2005, 02:12 PM
bspaint bspaint is offline
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Re: Too much money for a product that won't work.

I had the same type of problems with my laptop, found out it was because of shared memory with my video card. Thanks to Bryan and MTU forms and Hoster manual, I have used my laptop flawlessly at several shows. I have found the cost for MTU products are very small when you consider the support that comes with them.
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  #3  
Old February 27th, 2005, 06:32 PM
lmcmains lmcmains is offline
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Thumbs up Re: Too much money for a product that won't work.

I also have a laptop computer that I use at home. It only has 256 meg of memory, 800mh celeron prosser and 8 meg of video memory. I don't have any proplems with it running 3.006. I think I would do as Beavis said and reformat the hard drive and start over. I think Hoster products are the best, and well worth the money.
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  #4  
Old February 27th, 2005, 08:31 PM
admin admin is offline
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Re: Too much money for a product that won't work.

Quote:
Originally Posted by Beavis
ps: david, i have to say you were very controlled this time..........just kidding
Yeh... sometimes I get bent out of shape from insults.

Some folks just don't understand that Forums are FREE HELP. Problem is, when you come in with guns ablazing... its a real turn off. Free help is ASKED FOR, not demanded. I hope our unhappy tech can overcome the pressures he is facing and get down to business.

Also, I can't believe someone would really import 20,000 songs (that's like over 1,500 discs ) without playing some of them first. I truly feel sorry for the end user if that is what he/she did.
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  #5  
Old February 27th, 2005, 08:41 PM
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Re: Computer problems cause unhappy users!

i for one dont hink anyone imported that many tunes. is there even that many songs out there????


when you really break it down, 20,000 tunes @ $1 per song = a $20,000 dollar music collection.

he's bitching about a program that costs $180 bucks !! ive lost more money than that waking down the street.

im just happy not to have to lug the disc's around !


keep up the good work David & Bryan. your product is superior !

the forum is full of great people helping great people!

you cant help those who dont want to be helped.
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  #6  
Old February 28th, 2005, 01:53 AM
bobcox- with the Lord bobcox- with the Lord is offline
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Re: Computer problems cause unhappy users!

HI' Everyone I would just like to say i have been helped many times on this forum, and by MTU, Thanks again for all the help. until i got Hoster i was carrying 1400 cdgs and 300 music cds. hoster made all that go away. my wife Helga has been loading disc into hoster for her system for about 3 months,she has 25.000 songs in her system and about 20.000 songs for dj. we have 6 systems all with their own library of cdgs and music cds. we hope to convert all to hoster someday. we have bought 3 copys of hoster so far. and would not use anything else. until a few yrs ago i did not know how to turn on a computer now i run my shows with them. so if i can do it anyone can. Thanks Again, Bob
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  #7  
Old February 28th, 2005, 08:12 AM
George George is offline
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Re: Too much money for a product that won't work.

Quote:
Originally Posted by admin
Also, I can't believe someone would really import 20,000 songs (that's like over 1,500 discs ) without playing some of them first. I truly feel sorry for the end user if that is what he/she did.
My very same sentiments. Frankly I don't believe the fairy tale.

I consider myself to be an average person, possessing an average amount of curiosity, and I played back a couple of tracks after importing my FIRST cdg disc into Hoster, a program completely new to me.. That's just human nature.

20,000 songs without checking...BULL.

If anyone believes that, I know where I can get them a real HOT deal on some attractive water front property in the Mojave.


George
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  #8  
Old February 28th, 2005, 10:39 AM
MTUSUPPORT MTUSUPPORT is offline
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Re: Computer problems cause unhappy users!

The first things that you need to take care of on the computer are the Audio and Video cards.

With your clients computer having the following parts, which the video card is stated to NOT work under our Computer Requirements for the software.

VIA Audio- Replace with a quality sound card, that is not using the processor to drive the audio.

Savage S3 32mb video

Here is what is stated on our website at: http://www.mtu.com/basics/karaoke-hoster.htm go to the bottom of the page under Computer Requirements.
Graphics video card with 8MB or more of RAM must support Direct-X 9.0 or higher. Dual-display requires an ATI (MTU recommends ATI Radeon series), NVidia or equivalent dual-display card. S3 video cards will NOT work.
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  #9  
Old February 28th, 2005, 03:58 PM
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Re: Computer problems cause unhappy users!

DJ Yale>>> Sorry. I could be wrong about the songs. It's not like I went in and counted them all and I don't know much about Hosters software. The customer had told me there were approximately 20,000 songs. I don't know if his count is correct or how large those files are, but that's what I was told. He may even have an external hdd that he uses as well, so maybe that's why the number sound kinda off. The background processes that you mentioned were all turned off so there shouldn't be any heavy load on the processor. hmm..... Just boggles my mind.

Jdavia>>> We'll probably upgrade to version 3.006 and hopefully that helps. If that doesn't work, we'll backup all the songs that have been recorded and formatt the hard drive and install and set up everything fresh. My purchaser is my grandfather and I guess he missed the free upgrade. I didn't even know Hoster offered free timely upgrades so you can't really blame me there. And no, it's not a MTU computer. He installed the software onto an older HP. It probably would be best to just format and repartition the hard drive and start fresh. It may even be pointless to back up the songs since they all have dropouts. And No, i wasn't trying to get anything for free. lol I"m not the one paying for it anyway. so why would I try to get it for free? Secondly, if I wanted it for free, I'd go to a website in germany and download it along with the crack. I don't pirate software, but it's out there all over the place.

bob>>> "i have been using hoster for 8 months, on my laptop and my rackmount, my laptop is 5yrs old and barely meets the specs, yet hoster runs flawless. sounds like your cust needs a new tech. Bob"
First of all, that was kinda rude. The "tech" is me. His grandson who just graduated from college and possesses my CompTia A+ Certification and now preping for MCSE, so quite frankly, there's nothign wrong with the tech. He's a newbie, and doesn't have the experience, but he's certified, free, and is family. I"m glad you haven't had any trouble with your installation and performance. Good for you, but this is a completely different computer, owned by a completely different person with completely different software applications installed than what you have. At least this "tech" doesn't have a pride issue and came on this website for help. Yes, that's right. I came here for HELP, not to be insulted. So either help me out here, or stay out of this thread. I want help, not critisism.

admin>>> Yes, you're right. I do have alot of pressure and tension with that computer. It always has some sort of problem. lol I"m always having to fix something on that computer. but well, my grandfather is old and computer illiterate so I guess it can be expected. I do apologize for my negativity. It's just frustrating when you have to work with the same computer over and over and over and over and over and over and over and over and over and over.. .... and over. lol and then some more. I can't stop working with the customer because it's my grandfather. lol So you can see my situation here right? lol I can't charge him because he's family, I can't say no because lord knows I love him, and since I can't say no, I'm over there at least every 3 days fixing SOMETHING. lol So yea, I apologize for my negativity but you can see where I"m coming from.

beavis>>> Hey, I think I remember you. I think you helped me with kpro a few years back. I'll probably end up erasing everything and starting over. Who knows what all has been reconfigured or installed onto that computer. I don't think it's used on the internet, so it's probably not a virus. Yeah, he has lots of discs. That's why he got this Hoster program. Because he's tired of carring around all those discs, having them get scratched up and everything else. But he loves his karaoke so I don't look for him to give it up. Over 70 years old and still hosts karaoke. Wow. He's been doing it for awhile. That's why he has so many songs.

bspaint>>> Yes, this comptuer has shared memory. I added more RAM to try and compensate for the loss and also looked through the manual and followed all instructions there as well as the MTU support section. Still no success. :(

Georege>>> I never asked you what you believe and what you don't. I don't even really care what you think. I was told he has approximately 20,000 songs. He could have counted wrong or he could even have an external hard drive he uses as well, but as far as you accusing me of a liar goes, I don't really give a crap. I'll tell you as I told someone else, I came here for help. Not to be called a "liar" who's making up fairy tales. So yeah. Either help me out here, or go away. I consider myself to be an average person, possessing an average amount of curiosity, and I played back a couple of tracks after importing my FIRST cdg disc into Hoster, a program completely new to me.. That's just human nature. George, you're talking about a 72 year old man. He doesn't have a wonderful intelligent know it all genius mind like you do. He's old.

Everyone>>> Sorry for being so aggrivated with this. I don't want to come on as some know it all ass because that's not who I am. I'm just a person who is aggrivated with having to work on teh same computer ever 3 days. lol (read the post for the admin above)Thanks to those who offered advice and "go away" to those who wanted to get smart. I ordered a PCMCIA sound card and hopefully that will help. Also, since all of the songs have dropouts anyway, I'll probably end up erasing everything and starting over. Bless his heart. He's going to hate having to do that. Especially if he has as many songs installed as he said he does.
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  #10  
Old February 28th, 2005, 04:17 PM
Shade Shade is offline
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Re: Computer problems cause unhappy users!

Quote:
Originally Posted by MTUSUPPORT
The first things that you need to take care of on the computer are the Audio and Video cards.

With your clients computer having the following parts, which the video card is stated to NOT work under our Computer Requirements for the software.

VIA Audio- Replace with a quality sound card, that is not using the processor to drive the audio.

Savage S3 32mb video

Here is what is stated on our website at: http://www.mtu.com/basics/karaoke-hoster.htm go to the bottom of the page under Computer Requirements.
Graphics video card with 8MB or more of RAM must support Direct-X 9.0 or higher. Dual-display requires an ATI (MTU recommends ATI Radeon series), NVidia or equivalent dual-display card. S3 video cards will NOT work.
We ordered a PCMCIA Soundcard for the laptop to replace the Via audio. I'm not really sure what to do about the video. I believe this computer uses onboard sound and video, (via and savage) which both you say are not compatible. If we put in the pcmcia soundcard that still leaves us with the video problem and don't know a whole lot about laptops or how to install a different video card other than the pcmcia slot... which will be used for the soundcard. Hmmm. Maybe this computer just won't work with the software. You don't think we'll have to get a new/different laptop will you?

Thanks
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  #11  
Old February 28th, 2005, 06:58 PM
George George is offline
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Re: Computer problems cause unhappy users!

I'd be very surprised if the .KMA files are corrupted and would have to be re-imported.

George
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  #12  
Old February 28th, 2005, 07:51 PM
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Re: Computer problems cause unhappy users!

i think we should forgive shade!! anyone who takes the time to post in a thread that long, deserves a second chance !!!


Apology accepted !!
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  #13  
Old March 1st, 2005, 11:56 AM
MTUSUPPORT MTUSUPPORT is offline
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Re: Computer problems cause unhappy users!

The only way to replace the S3 Video card in a Laptop, is to replace the Laptop with a new Laptop that has either an ATI Radeon Graphics chip in it or a NVIDIA chip.

No other way to do this.
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  #14  
Old March 1st, 2005, 07:19 PM
Shade Shade is offline
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Re: Computer problems cause unhappy users!

Whew. Lots of people to respond to. lol here goes another long post.

Haven't erased the songs yet. That's the last thing I want to do. The 60 gig hard drive is only half full so I don't think my grandfather imported all of his songs onto the laptop yet.

I must admit though, I didn't know you could buy a USB soundcard. That's interesting. The only problem with that is, this laptop has 1.0 version of USB and I'm wondering if that would be fast enough to support the USB soundcard you mentioned. I'm not sure. It's all new info to me. I didn't even know they existed.

Admin>>> So you are a grandfather huh? Congradulations. Being one, I"m sure you know hot frustrating grandpas can be right? Just kidding! Us grandsons can be just as bad. So Doug Cox is your son? That's really impressive that you two work together here with your business. Thanks for the upgrade. I'll get in touch with Doug as soon as I get the chance. And keep you updated on the situation with the S3 video.

The computer model # is an HP Pavillion xz275 I believe.

George>>> Let me point something out here. You lay in here and post about my negative attitude and trying to prove I'm some sort of evil person, but the only thing you're proving is that your attitude is even worse and more negative than mine. While others and myself have let it go and have moved on in this thread, you're still expressing YOUR negative attitude. Do you have a life? I mean really. You're doing exactly what you've been dissing me over and you're even worse. If anybody should be banned in here, it should be you. I apologized, and moved on. The others in here accepted, and moved on. However, you're still being an a-hole. Why exactly are you even in this thread anyway? What's the exact point you're trying to make? Your whines and complaints are worse than mine were in the original post I put up in here. Like I said before, either help me figure out what to do about this computer, or go away. I would appreciate the help. I really would. But like i said, the only thing you're proving here is that your attitude is worse than mine.

Everyone else, Thanks for all the help. I appreciate it. You all rule. Especially Bob for offering to drive over here and help us out. I may end up having to accept that offer. lol
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  #15  
Old March 1st, 2005, 07:28 PM
mikedomi mikedomi is offline
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Re: Computer problems cause unhappy users!

sorry i did not get back sooner
but bob is closer then i am you are about 3 hours from me a bit far dont you think

bryan said your video would not support hoster did you see that
if that is the case i would not even mess with that unit you have now and get one that will work
good luck it you are ever down way way look me up
bob you too see you mike
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  #16  
Old February 28th, 2005, 11:59 AM
jdavia jdavia is offline
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Re: Computer problems cause unhappy users!

I don't think it should go that far.
I believe he was trying to get a new Hoster install for free. But wasn't slick enough. If he wants to do karaoke, Hoster is the way. Give him time to repent.
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