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#1
June 30th, 2004, 11:42 AM
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How long does it usually take support to answer something?
I currently have Hoster registered on two computers. One of the computers I had it registered on has been reformatted and no longer has Hoster on it. I built a new computer to use Hoster for my shows. I would like to use the computer that I am currently using for shows for a backup. Is there a way I can get the computer that I am not using taken of the list of computers that Hoster is registered on so I can register Hoster on the one I want to use for the gigs?
Can anybody help at support? Do you need any info from me? Thanks, Scott 
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#2
July 1st, 2004, 01:31 PM
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I realize it is very frustrating at times, and it does sometimes take a few days for someone to get back with you, but my experience is that you've already done the correct thing to get support to help you. You can drop an e-mail to support as an extra measure, but it's not as reliable as this forum for other reasons. Good luck.
__________________
S. Parks
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#3
July 1st, 2004, 10:49 PM
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Re: How long does it usually take support to answer something?
Quote:
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#4
July 2nd, 2004, 04:42 PM
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log in or computer id?
Do you mean what name I log in under on each computer or the computer ID of each computer?
I already went ahead and bought another licence for Hoster. At least now if I want to, I can run more than one show at a time, but I don't see myself doing that yet. But I would still like to unregister a computer from the first Hoster licence. Love the software. Thanks, Scott
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