MTU Hoster Support Tickets

[MTUSUPPORT]

Sorry about the delay, it is crazy after being closed for 4 days. I just fixed this, so you should beable to install it now.

[bowfishn]

It installed fine this time thanks.
Shane

[bowfishn]

I never got the answer on the ticket
"Your ticket at MTU.com has been received and assigned ID: 78878-3001121400"
The ticket has been deleted I am assuming the $246.99 was a typo on MTUs part although in the cart it kept coming up as on CDROM, even though it was not ordered that way.
My charge was $279.49 for the "Video Hoster (4 computer) for ONLY $246.99!"

"To all of our Video Hoster Users, MTU is offering you a special price of 35% off all New Software Purchases!
Video Hoster One for ONLY $97.49!
Video Hoster (2 computer) for ONLY $149.99!
Video Hoster (4 computer) for ONLY $246.99!
Karaoke Suite 4 With Hoster (2 computer) for ONLY $253.49!
Karaoke Suite 4 (2 computer) for ONLY $123.49!

Use Coupon Code: BF2015 http://www.mtu.com/catalog/index.php"

it would be nice to get a response from someone at MTU concerning this.
Shane

[MTUSUPPORT]

I have sent this over to Accounting, you should get an email when this has been done.

Thanks,
Bryan

[bowfishn]

Ok, so I have the Hoster Quad and Have it on 4 computers, 2 with Windows XP and 2 with Windows 7 that I upgraded to Windows 10. When I went to upgrade Hoster to the newest version one of the Windows 10 upgrade fine and then the second one would not upgrade because it claimed I had already installed it on the maximum number of computers. I then tried the 2 Windows XP and they worked fine when upgrading. I am assuming that when I went from Win 7 to Win 10 it registered as different Computers and so that is why it thinks I have installed to many times. In any case I filled out a emergency Ticket about 6 days ago and have not heard anything or have not been able to upgrade.
Can MTU Support please help me out.
Shane Roya

[bowfishn]

Fixed, thanks