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  #1  
Old December 2nd, 2015, 12:50 PM
bowfishn bowfishn is offline
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Re: MTU Hoster Support Tickets

I just received the ticket today and have not had a chance, but will try a bit later today. Thanks
  #2  
Old December 2nd, 2015, 04:54 PM
bowfishn bowfishn is offline
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Re: MTU Hoster Support Tickets

I tried re installing but still says I have it used on maximum number of computers.
  #3  
Old December 2nd, 2015, 05:18 PM
MTUSUPPORT MTUSUPPORT is offline
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Re: MTU Hoster Support Tickets

Sorry about the delay, it is crazy after being closed for 4 days. I just fixed this, so you should beable to install it now.
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  #4  
Old December 2nd, 2015, 07:07 PM
bowfishn bowfishn is offline
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Re: MTU Hoster Support Tickets

It installed fine this time thanks.
Shane
  #5  
Old December 8th, 2015, 07:54 PM
bowfishn bowfishn is offline
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Re: MTU Hoster Support Tickets

I never got the answer on the ticket
"Your ticket at MTU.com has been received and assigned ID: 78878-3001121400"
The ticket has been deleted I am assuming the $246.99 was a typo on MTUs part although in the cart it kept coming up as on CDROM, even though it was not ordered that way.
My charge was $279.49 for the "Video Hoster (4 computer) for ONLY $246.99!"

"To all of our Video Hoster Users, MTU is offering you a special price of 35% off all New Software Purchases!
Video Hoster One for ONLY $97.49!
Video Hoster (2 computer) for ONLY $149.99!
Video Hoster (4 computer) for ONLY $246.99!
Karaoke Suite 4 With Hoster (2 computer) for ONLY $253.49!
Karaoke Suite 4 (2 computer) for ONLY $123.49!

Use Coupon Code: BF2015 http://www.mtu.com/catalog/index.php"

it would be nice to get a response from someone at MTU concerning this.
Shane
  #6  
Old December 9th, 2015, 09:46 AM
MTUSUPPORT MTUSUPPORT is offline
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Re: MTU Hoster Support Tickets

I have sent this over to Accounting, you should get an email when this has been done.

Thanks,
Bryan
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  #7  
Old March 1st, 2016, 06:25 PM
bowfishn bowfishn is offline
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Re: MTU Hoster Support Tickets

Ok, so I have the Hoster Quad and Have it on 4 computers, 2 with Windows XP and 2 with Windows 7 that I upgraded to Windows 10. When I went to upgrade Hoster to the newest version one of the Windows 10 upgrade fine and then the second one would not upgrade because it claimed I had already installed it on the maximum number of computers. I then tried the 2 Windows XP and they worked fine when upgrading. I am assuming that when I went from Win 7 to Win 10 it registered as different Computers and so that is why it thinks I have installed to many times. In any case I filled out a emergency Ticket about 6 days ago and have not heard anything or have not been able to upgrade.
Can MTU Support please help me out.
Shane Roya
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