Report Hoster 5.02 Problems - CLOSED - See 5.03

[Telecaster]

Ok I will try what you suggest....as of right now I loaded the latest download 5.02.8 and it will not let me access the keychange in the dashboard.,I tried on 2 or 3 more ocasions after that and still could not access the keychange.So my next step will to download an earlier version and clear the settings.If that doesnt work I will have to delete it right off my computer and start from scratch.
Thanks for the input people....

[admin]

Originally Posted by Telecaster

Ok I will try what you suggest....as of right now I loaded the latest download 5.02.8 and it will not let me access the keychange in the dashboard.,I tried on 2 or 3 more ocasions after that and still could not access the keychange.So my next step will to download an earlier version and clear the settings.If that doesnt work I will have to delete it right off my computer and start from scratch.
Thanks for the input people....

Your thoughts on what to do next are a good start.

Please post back here what your results were.

At MTU we could not duplicate this "keychange" not working.

[jcsings]

I know you are trying to get this fixed but I'm so tired of this program crashing.... It works good for a little bit then it freezes, or it crashes when opening singers window, or it skips. I'm frustrated and in a bit of a panic! I run 5 shows a week and up until this last couple updates, it ran flawlessly! PLEASE tell me you have a fix for this!

[admin]

Originally Posted by jcsings

I know you are trying to get this fixed but I'm so tired of this program crashing.... It works good for a little bit then it freezes, or it crashes when opening singers window, or it skips. I'm frustrated and in a bit of a panic! I run 5 shows a week and up until this last couple updates, it ran flawlessly! PLEASE tell me you have a fix for this!

Some of what you posted here is not Hoster's fault. If Hoster has been working and then it's not working the same, this is DEFINITELY NOT a Hoster code problem. Your computer/Windows environment has changed and needs to be diagnosed.

Please post the following here for all of us to help you:

1: CPU type (Pentium 4, Core2Duo, AMD Athelon, etc.):
2. System RAM (1GB, 2GB, 4GB, ?):
3. Video card (Ati model xxx, NVidia model yyy, etc.):
4. Hard drive SPEED of rotation (5,400rpm, 7,200rpm):
5. Windows type (XP, Vista, Win7, and whether it is 32-bit or 64-bit):

I suggest you submit a Help Ticket http://www.mtu.com/support/customer-...htm#HelpTicket and give Bryan the following facts. Please leave the emotions out as they won't help us fix your system.

1. ALL the problems you are having and steps you can do to re-create them,

2. Whether Hoster was running fine or not, and how long ago did things change,

3. Also include the same computer facts I have asked for above so he knows what you are using.

Bryan is very good at diagnosing and with your Help Ticket facts, he can begin to help.

There are some major changes we have made in our Databases and how the Search dialog and Singers dialog access these DBs. We are trying to get 5.03 released. However, until the Beta testers no longer report "killer" problems we can't release.

[Telecaster]

Originally Posted by admin

Your thoughts on what to do next are a good start.

Please post back here what your results were.

At MTU we could not duplicate this "keychange" not working.

Ok
After much shigrin I have come to the conclusion that my not being able to open the keychange feature in the dashboard was most likely "OPERATOR ERROR"........DUH.....Im so sorry if I caused anyoneany time on this .....and my apoligies to ADMIN...........I have since upgraded to Hoster Full ......why you might ask?
Because the Hoster Product is the best ive seen and ive seen most......and although response times are a little slow for support I understand it and can live with it........I say keep up the good work ADMIN and bless the helpers in the community...........