Need Help With Hoster 4.32 ...

[kod]

Dale,

I've never done this before. Do you need to notify MTU before you do this?

I "assume" you just uninstall and re-install it.

I will try to do this tomorrow (Friday) afternoon. His computer is not needed until Saturday night, but I have a show Friday and Saturday nights, so if it doesn't go well, I'll (and he) will be up the creek!!!

[Roy Dennis]

My opinion only, Mtu do not work week ends, if anything went wrong the earliest you would get an answer would be Monday therefore to be on the safe side I would wait till Monday or Tuesday.

As long as you are on line when you un-install you should not need to inform MTU. Then restore to the earlier date, after restoring to the earlier date you may find Hoster is still there and working so will not need to re- install. If not just re-install as normal.

[kod]

Roy,

I have that same concern, but I can't wait until Monday or Tuesday. It crashes after EVERY song now and he needs it Saturday night. I have no choice except to try to fix it tomorrow (Friday)...

If I didn't already have a show myself, I'd use mine for him, but I'm tied up.

[ddouglass]

Originally Posted by kod

Dale,

I've never done this before. Do you need to notify MTU before you do this?

I "assume" you just uninstall and re-install it.

I will try to do this tomorrow (Friday) afternoon. His computer is not needed until Saturday night, but I have a show Friday and Saturday nights, so if it doesn't go well, I'll (and he) will be up the creek!!!

As Roy said the computer must be on-line on the internet when you uninstall and re-install. This way the MTU server will clear the registration so you can re-install. If you can do it today then if it doesn't work to re-install you can send an emergency support ticket to MTU and hopefully get it cleared and allow you to install on Friday.

[kod]

Dale,

Unfortunately I did not have time to do it today (Thursday) and cannot do it until after lunch Friday! Since I have a Friday night show, if all doesn't go well ... then

I guess I'm just going to have to cross my fingers.

I checked and no updates have been documented by the computer since April, so I guess that rules that out!!!

If the young lady did something to the computer to cause this problem, she isn't going to admit it and I wasn't there!

[RIKKI TIKKI]

Hopefully you have a backup computer in case you lose your show computer for whatever reason! I know not everybody has had a computer go down during a show, but you can salvage everything by being prepared for the worse! I always have a backup laptop with me when doing my shows... since Hoster ( other than Hoster Lite ) allows you to copy the program to a second computer, it's silly not to have a second system ready to replace a computer that is malfunctioning... Then you have emergency options!

So Backup, Restore, Re-install... Good Luck!

[kod]

Rikki,

There is NO backup computer in this case...

Cross you fingers!

[RIKKI TIKKI]

Originally Posted by kod

Rikki,

There is NO backup computer in this case...

Cross you fingers!

Yeah that's kinda what I figured, after your initial post... it's more of a precautionary warning to all others that are starting in the business, and don't realize that computer's are finicky, temperamental, pieces of @?#%, that will drain your wallet, your patience, and make you question why you switched over from cdg's! (*not really)
Hopefully you get it all sorted out, and you can get your friend's computer restored to a happier time! Most of us have been there, and are just passing out hard earned knowledge, that will hopefully save the next guy/gal from incurring the same problem!

[kod]

Hey Guys,

I did an uninstall (4.32) and reinstalled Hoster (5) with no help at all!!!

Everything went well with the download, but Hoster still crashes after EVERY song...

OBTW, Hoster 4.32 was not available, so I had to install Hoster 5. Didn't really want to until I got this problem resolved, but had no option!

From here ... completely Bumfuzzled...

I have basically run out of time. This needs to be resloved by 8 pm Saturday night, but I have a show tomight, a Funeral tomorrow morning, a Birthday Party tomorrow afternoon and a show tomorrow night!

I am willing to go to MTU in Raleigh (have been there twice) next week with the laptop if I have to. It's only ~90 miles from me. I just don't know where to go from here...