v4.22 Failed to load

[billyo]

Originally Posted by ddouglass

Billy have you ever done any update from Dell? If not there are quite a few updates listed. There is 1 Bios, 1 Application that says urgent, and several others for Sound cards, Video, etc. that you may want to do. The Bios update could fix it where you could install SP3.

Dale, i did all that ( post #27 ), i don't know if i wanted to install sp3, don't wanna take chances, but thanks for the adviced..

[ddouglass]

MTU has found out the problem and should be re-releasing 4.22 with a fix. It is that Microsoft updates does not load some DLL files that are needed for the install to work. So some computers have them and others don't. This will be taken care of through the install program.

[billyo]

Originally Posted by ddouglass

MTU has found out the problem and should be re-releasing 4.22 with a fix. It is that Microsoft updates does not load some DLL files that are needed for the install to work. So some computers have them and others don't. This will be taken care of through the install program.

so when the new upgrade ( fix ) comes out, do we just replace the existing download ? what about the ones that installed w/o a problem do we keep them or we have to removed / re-install them. how would we know if it's the new ( fix )upgrade,

[ddouglass]

If it installed correctly then that means you already have those files on your computer, so no you do not need to re-install.
The only thing this is fixing is for those who do not have the DLL files needed on their computer. Nothing else has changed.

[billyo]

just wondering if MTU released the new download ( fixed ) for this problem yet.

[billyo]

just wanted to thank Bryan for his help in extending my download, i just upgraded to 4.22 and everything went fine, not a single problem.no out of sync, no error on download..you can not find a better customer service than MTU..again Bryan thank you..

[Musicman51]

Hey billy, glad you're up and running now. And i agree on mtu's customer care it's top notch. I knew they'd get you going. Lynne had to get me running finally...mtu didn't want to take my money from my download link. But she got me going just great. Hoster is up and purrring right along. Those folks at mtu treat ya right......