v4.22 Failed to load

[billyo]

Originally Posted by ddouglass

I don't find that model. Is it a Lattitude or Inspiron or what? What is the Service Tag number?

Dell inspiron E1405, can't remember the scv. tag off hand, sorry Dale, my back-up laptop is at the storage, together with all my other laptops & pc's. i only have my everyday use pc with me..you might not be able to find it, since it's 3yrs. old..

[Joe Nieves]

Originally Posted by billyo

Dell inspiron E1405, can't remember the scv. tag off hand, sorry Dale, my back-up laptop is at the storage, together with all my other laptops & pc's. i only have my everyday use pc with me..you might not be able to find it, since it's 3yrs. old..

Instructions to finding your Service Tag Number on a DEll Computer, Use This link to the Dell Support site http://support.dell.com/support/down...=us&l=en&s=gen , Then choose the link under the "Choose by Service Tag" Box, Click on the "Find My Service Tag" link and it will find it for you..

Good Luck
Joey.....

[ddouglass]

Joe his computer is in storage, as he is getting ready to move to a new home. So he can't get the number right now.

[billyo]

Originally Posted by Joe Nieves

Instructions to finding your Service Tag Number on a DEll Computer, Use This link to the Dell Support site http://support.dell.com/support/down...=us&l=en&s=gen , Then choose the link under the "Choose by Service Tag" Box, Click on the "Find My Service Tag" link and it will find it for you..

Good Luck
Joey.....

thanks for the instructions, but i know where to look for the svc.tag, as a matter of fact i have it taped on my laptop,it's just i have all my laptops and pc's in the storage.

[ddouglass]

Originally Posted by billyo

Dell inspiron E1405, can't remember the scv. tag off hand, sorry Dale, my back-up laptop is at the storage, together with all my other laptops & pc's. i only have my everyday use pc with me..you might not be able to find it, since it's 3yrs. old..

Billy have you ever done any update from Dell? If not there are quite a few updates listed. There is 1 Bios, 1 Application that says urgent, and several others for Sound cards, Video, etc. that you may want to do. The Bios update could fix it where you could install SP3.

[billyo]

Originally Posted by ddouglass

Billy have you ever done any update from Dell? If not there are quite a few updates listed. There is 1 Bios, 1 Application that says urgent, and several others for Sound cards, Video, etc. that you may want to do. The Bios update could fix it where you could install SP3.

Dale, i did all that ( post #27 ), i don't know if i wanted to install sp3, don't wanna take chances, but thanks for the adviced..

[ddouglass]

MTU has found out the problem and should be re-releasing 4.22 with a fix. It is that Microsoft updates does not load some DLL files that are needed for the install to work. So some computers have them and others don't. This will be taken care of through the install program.

[billyo]

Originally Posted by ddouglass

MTU has found out the problem and should be re-releasing 4.22 with a fix. It is that Microsoft updates does not load some DLL files that are needed for the install to work. So some computers have them and others don't. This will be taken care of through the install program.

so when the new upgrade ( fix ) comes out, do we just replace the existing download ? what about the ones that installed w/o a problem do we keep them or we have to removed / re-install them. how would we know if it's the new ( fix )upgrade,

[ddouglass]

If it installed correctly then that means you already have those files on your computer, so no you do not need to re-install.
The only thing this is fixing is for those who do not have the DLL files needed on their computer. Nothing else has changed.

[billyo]

just wondering if MTU released the new download ( fixed ) for this problem yet.