Hoster purchase

[admin]

What email address did you sent to?

We have a Support Ticket system that insures we get your questions. Click the SUPPORT navigation link at the top of any of our web pages.

You can also log into your store Account and see all your past orders and product RegCodes.

[Charles Rohr]

It was sent using web form provided by MTU.

[Charles Rohr]

Is there a pronlem? Did I do something wrong? Do I Have to start a new account? I'm am stuck this weekend using old laptop with 4.20. Can question be answered by next week? So I can get back to normal?

[ddouglass]

Can you log into your store account?
All the information you need for your past purchases would be listed there.

[admin]

Originally Posted by Charles Rohr

Is there a pronlem? Did I do something wrong? Do I Have to start a new account? I'm am stuck this weekend using old laptop with 4.20. Can question be answered by next week? So I can get back to normal?

Mr. Rohr, can you please state your question here so we can try to solve it quickly?

I'll call MTUSUPPORT and see if he answered your Ticket. It is very rare that he doesn't answer within 12 business hours.

You were sent an immediate reply when you submitted your Ticket. If you don't see it, look in your Junk folder. That email has your Ticket number and a link to it so you can go and see our answer.

[Charles Rohr]

I received an email from MTU Karaoke Store stating I would receive a credit as of 4-6-10. I tried to reply to that email (Unknow adress) My account still reflects no credit! Very hard to understand what is going on.

[admin]

Mr. Rohr, your credit card issuing bank will hold your money for 7-10 days (it's called "float"). Please don't expect it to appear on your card statement earlier.

Here is the proof that we executed your credit on April 6th at 9:17:26 AM.

TransactionID: 2926755357
Order#: 70630
Refund
06-Apr-2010 09:17:26
Rohr, Charles
XXXXXX04
USD (160.00)

[Charles Rohr]

Still nothing showing on my credit card account. What should I do next?