error -6002

[jahern]

Downloaded the demo. Can't install it. I follow the instructions of, but still see "error code: -6002". Please help.

Instructions are (I wish I could copy and paste the language)

-close any running programs
-empty temporary folder
-check internet connection (for what??)

Try again or words to that effect.

Task Manager shows no running applications (except folder with demo file and the internet connection-have tried internet on and off)
Used disc cleanup and have no temporary files
Don't know what to check about the internet.