upgrading to 3004 and registration

[ThomasN]

I am trying to upgrade from 2613 to 3004. I clicked the check update button in 2613. Was taken to the website with the link. Downloaded the 3004 and it uninstalled the 2613. It then got to the registration and when I enter the info it tells me that the registration is for another product on my system.

I can go back and install 2613 and the registration works fine.

Any ideas?
Just wanted to ask here before taking it to support.