Laptop hoster will not re-install anymore

[NATHAN]

Hi , I done as you said bryan and still no luck ,it still thinks its a different laptop even though i have installed every single microsoft update. What i was wondering was when i re-installed my copy of win xp that came with my laptop, it never asked me to enter the keycode this time (which i thought was strange) could it be that it thinks its a different windows cause of not entering the keycode?

thanks nath.

P.s. If i can get it working again i think i'll have to make a back-up image of my laptop hardrive. lol.