Report Hoster 5.02 Problems - CLOSED - See 5.03

[admin]

Originally Posted by tkelley3

Hoster Admin…thanks for working so hard to make Hoster better. I would guess that a less reputable company would have “thrown in the towel” long ago. I applaud your efforts and I am determined to stick with you through thick and thin. My frustration does boil but at least you are listening and attempting to fix all of our problems. Thank you.

Thanks for your words of encouragement!

I started MTU March 1, 1977. We love designing what makes your life easier, and hate problems; i.e. we fix 'em as fast as we can!

The problem is ALWAYS to identify what the real culprit is. It may be a bug in our code, or a change caused by a Windows Update, or a user's specific computer, or a myriad of other causes... not always our code.

MTUSUPPORT (Bryan) is the best I've ever known at staying with a problem until he identifies and can re-create it. He's a pit bull and won't let go.

That's why we ask for facts; step-by-step what you were doing, or ARE doing if you can re-create the problem. Once WE can re-create a problem at MTU, we'll nail it quickly.

My main concern right now, as stated in my thread above, is Microsoft Windows 7 may not be fully supporting Microsoft's Access 97. That... will require months of time to convert to Access 2000 or 2003, and test so there are as few a problems as possible.

It's like taking your car in and you're told they have to replace the ENGINE. It can be done but it'll take time to do and test; i.e. a LOT of our resources. (sigh.....)