Need Serial Reset

[robert_carballo]

Hi MTU,
The system i was running Hoster died, I bought a new laptop and need my Hoster serial reset asap. What do i need to do?

[billyo]

Originally Posted by robert_carballo

Hi MTU,
The system i was running Hoster died, I bought a new laptop and need my Hoster serial reset asap. What do i need to do?

you need to get to mtu web site and click on email support and submit a ticket..

[robert_carballo]

Thank you!!!

Originally Posted by billyo

you need to get to mtu web site and click on email support and submit a ticket..

[B3in619]

I have the same issue and submitted a ticket almost a week ago and still have not heard anything. I received a ticket number so I know they have it. Is there some other way to get this info?

[billyo]

Originally Posted by B3in619

I have the same issue and submitted a ticket almost a week ago and still have not heard anything. I received a ticket number so I know they have it. Is there some other way to get this info?

they might have your registration reset already, try re-installing hoster, that happened to me ,they already re-set my registration without notifying me, people at mtu are kinda busy, from what i heard there's only one person trying to fixed some of the prior glitches of the upgrades, those guys are good on helping people like us that needed to have registration re-set..

[B3in619]

Thanks Billyo! I just tried the reinstall and still no luck. Maybe that one guy is on vacation.

[ddouglass]

Originally Posted by B3in619

I have the same issue and submitted a ticket almost a week ago and still have not heard anything. I received a ticket number so I know they have it. Is there some other way to get this info?

If you have the ticket number then you can check the status in the Support area with it. MTU is running behind because of the ticket load and that they are really busy trying to get version 4.000 ready to release.