Unknown second drive - doesn't appear under Windows if it is a Ghost controlled drive

[santojmezzaroba]

I purchased a portable PC from MTU. It is NOT a laptop. The PC was purchased with Duel 200GB hard drives. My discs are now loaded into Hoster and I wish to backup the system. I can't seem to locate the secondary drive. I click My Computer from the desktop start tab and it shows Only the Local Disc C: as a hard disc drive. I open "drive Image 7.0" to basic view-I click back up drives, which opens the drive back up wizard-I click next and two drives are listed. The first drive is Local Disc (C:\) The second drive is (x:\) The x in the second drive is small and is high on the line. I then click next and the file name for (x:\) is Unknown_Drive. At this point I am dead in the water.

[MTUSUPPORT]

You will not see the Dual 200gb drive unless you go into the Ghost Program.

Look for the folder: Programs\Norton\Norton Ghost (Symantec bought Norton so also look for Symantec instead of Norton, depending on when it was installed).

Double click the ghost.exe file.

Once the Program opens, click on Copy Drive.

Select the C:\ drive for the first selection, then click Next.

Select the Drive that shows the same size as C:\ for the destination, it should show 187gb or something of that size.

Click Next.

Now select Check Destination for file system errors" and Set drive active for Booting OS.

Click Next and then it should begin copying. When it is done, the drive is copied to the Hidden 200gb drive. If your computer hard drive ever fails, you can then boot to this drive in the Bios of the computer.

[santojmezzaroba]

Thanks Brian for the reply. From what I read I must purchase Ghost to be able to Use the Back up drive, Is this correct?

[MTUSUPPORT]

If we put a backup drive and backup software on the system it should have Ghost or Drive Image software, either one. This would depend on when it was purchased.

You might check to see if it is installed, it would have been an addon. This way it backs up the entire hard drive.

[Beavis]

its symantec ghost

[bryant]

Beav, I have NO IDEA what this ghost thing is, so I'll ask now to get it out of my system, in case I have to deal with it in the future. can you tell me a bit more about it please?