MTU.Community


Go Back   MTU.Community > Hoster Software > Hoster Help
Reload this Page Version 2.209 upgrade
FAQ Calendar Today's Posts

Hoster Help Post Hoster questions, tips and suggestions here.

Reply
 
Thread Tools Display Modes
  #1  
Old July 15th, 2004, 08:00 PM
is14fun is14fun is offline
Registered User
  
Join Date: Mar 2004
Posts: 156
Version 2.209 upgrade
I have been trying to get this upgrade by following the instructions in email dated 6/4. When I go to my personal download page I get this message "This download link has been used up. If you have a download accelerator program on your computer, turn it off before contacting MTU for instructions." I have repeatedly emailed MTU and as of 7/15, I have not received one response. What is going on? Does anyone know how to get MTU to respond to this problem?
Reply With Quote
  #2  
Old July 15th, 2004, 09:35 PM
Beavis's Avatar
Beavis Beavis is offline
VIP
  
Join Date: Sep 2002
Location: Berkshires
Posts: 2,759
did you try calling them ??
Reply With Quote
  #3  
Old July 16th, 2004, 11:17 AM
is14fun is14fun is offline
Registered User
  
Join Date: Mar 2004
Posts: 156
I would if I had a phone number that got a person to answer. Do you have such a number?
Reply With Quote
  #4  
Old July 16th, 2004, 01:38 PM
gduns - with the Lord's Avatar
gduns - with the Lord gduns - with the Lord is offline
Registered User
  
Join Date: Jun 2003
Location: Louisiana
Posts: 2,773
If you are ysing AOL it will say thet. use internet explorer, and you should be able to download
Reply With Quote
  #5  
Old July 19th, 2004, 02:16 PM
is14fun is14fun is offline
Registered User
  
Join Date: Mar 2004
Posts: 156
No good, I have been using IE from the getgo. All that's needed is MTU to correct my download page, but that seems to be too easy.
Reply With Quote
  #6  
Old July 19th, 2004, 02:53 PM
is14fun is14fun is offline
Registered User
  
Join Date: Mar 2004
Posts: 156
Problem in now fixed. Download page ok now., Thanks to whoever was responsible.
Bob
Reply With Quote
  #7  
Old July 20th, 2004, 04:14 AM
admin admin is offline
Administrator
  
Join Date: Oct 2000
Location: Raleigh, NC, USA
Posts: 10,515
Problem with email
Quote:
Originally Posted by is14fun
I have been trying to get this upgrade by following the instructions in email dated 6/4. When I go to my personal download page I get this message "This download link has been used up. If you have a download accelerator program on your computer, turn it off before contacting MTU for instructions." I have repeatedly emailed MTU and as of 7/15, I have not received one response. What is going on? Does anyone know how to get MTU to respond to this problem?
I am very sorry you didn't get an email answer. However, as I type, our web site is receiving a spam or good email every 5 seconds. That's 720/hour, or 17,280 in 24 hours.

Our problem is spam. To survive - trying to process 17,000 to 80,000 emails a day is SURVIVAL - we are forced to use spam filters. Can't say what happened, but yours didn't get through the several filters we have in place.

That's why we have the Forums. You see your post, we see your post, and we can answer it. Also, we have been understaffed with sickness, a birth and vacations so things are behind. We try to do out best.

There's a link I think under Microstudio Help that discusses why Emails are only 40% or less effective today.
__________________
Making Karaoke the best it can be!
http://www.mtu.com/
Reply With Quote
Reply

« Previous Thread | Next Thread »

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is On


All times are GMT -4. The time now is 07:12 PM.

Contact Us - MTU.com website - Archive - Privacy Statement - Top

Powered by vBulletin® Version 3.7.1
Copyright ©2009 - 2025, Jelsoft Enterprises Ltd.
The contents of this forum are copyrighted by Micro Technology Unlimited, 2000-2008. Use of any material from these Forums is prohibited without written agreement from MTU.