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-   -   Version 2.209 upgrade (http://forum.mtu.com/showthread.php?t=4189)

is14fun July 15th, 2004 08:00 PM

Version 2.209 upgrade
 
I have been trying to get this upgrade by following the instructions in email dated 6/4. When I go to my personal download page I get this message "This download link has been used up. If you have a download accelerator program on your computer, turn it off before contacting MTU for instructions." I have repeatedly emailed MTU and as of 7/15, I have not received one response. What is going on? Does anyone know how to get MTU to respond to this problem?

Beavis July 15th, 2004 09:35 PM

did you try calling them ??

is14fun July 16th, 2004 11:17 AM

I would if I had a phone number that got a person to answer. Do you have such a number?

gduns - with the Lord July 16th, 2004 01:38 PM

If you are ysing AOL it will say thet. use internet explorer, and you should be able to download

is14fun July 19th, 2004 02:16 PM

No good, I have been using IE from the getgo. All that's needed is MTU to correct my download page, but that seems to be too easy.

is14fun July 19th, 2004 02:53 PM

Problem in now fixed. Download page ok now., Thanks to whoever was responsible.
Bob

admin July 20th, 2004 04:14 AM

Problem with email
 
Quote:

Originally Posted by is14fun
I have been trying to get this upgrade by following the instructions in email dated 6/4. When I go to my personal download page I get this message "This download link has been used up. If you have a download accelerator program on your computer, turn it off before contacting MTU for instructions." I have repeatedly emailed MTU and as of 7/15, I have not received one response. What is going on? Does anyone know how to get MTU to respond to this problem?

I am very sorry you didn't get an email answer. However, as I type, our web site is receiving a spam or good email every 5 seconds. That's 720/hour, or 17,280 in 24 hours.

Our problem is spam. To survive - trying to process 17,000 to 80,000 emails a day is SURVIVAL - we are forced to use spam filters. Can't say what happened, but yours didn't get through the several filters we have in place. :?

That's why we have the Forums. You see your post, we see your post, and we can answer it. Also, we have been understaffed with sickness, a birth and vacations so things are behind. We try to do out best. :s

There's a link I think under Microstudio Help that discusses why Emails are only 40% or less effective today. :r


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